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The Talent Set are delighted to be working with a lovely Health Charity to find their new Supporter Experience Manager
The organisation offers a flexible working environment, with a primarily remote working pattern and salary between £30-35k dependant on experience. This role will require monthly travel to their Leamington Spa offices for team meetings.
This role will oversee the development of the charity’s supporter experience strategy in line with fundraising priorities and objectives, developing donor retention methods and fantastic supporter journeys to increase long term income.
Key responsibilities include:
· Effectively lead the development of supporter journeys via multiple channels, leading on product innovations and integrated campaigns to build supporter loyalty.
· Work effectively with fundraising & marketing colleagues to implement a multi channel supporter experience and journey strategy.
· Act as the main point of contact for community volunteers to maintain engagement and activity to help them fulfil their roles across the country.
· Develop supporter retention methods and techniques to increase net income.
· Lead the Supporter Experience team, line managing two people.
Experience required:
· Experience of developing supporter journeys in a public fundraising setting.
· Experience of developing multi-channel fundraising & marketing campaigns
· Experience of managing community volunteers.
· Knowledge of supporter retention methods.
· Experience of line management is a plus.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Harris Hill is searching for an Alumni and Development Executive for around 3 months to cover a leaver.
This role will need to start around the 22nd April for a handover with the current postholder. The post can be 3, 4 or 5 days per week but on the understanding that this be hybrid based with the need to attend their numerous sites, depending on alumni events.
This role has sites in London and Surrey, so you may need to attend either for specific events. This could be a couple times a month to a few times a week during holiday periods. These essentially correlate to alumi tours of the schools. You would know about these a couple weeks in advance and you would have some power to book these in dates and times that work. This does mean that a driver would be essential so you can get to the location. It is also noted that you could potenitally do the tour and go back and work from home.
Your position in this organisation will be to support the alumni programme. This will include alumni engagement, fundraising, events and other general support. This will include:
Being first point of contact for families of Alumni.
Networking Alumni and families
Overseeing tours of the schools.
Monitor Alumni inbox.
Maintaining database
Events support - tickets and registrations.
Social media- write posts and work with marketing events.
More details can be provided but the above is the main focus for the interim period.
This role also has the opportunity of going permanent,
If you would like to find our more about this opportunity, please get in touch.