Marketing Jobs in West Midlands
F2F Fundraising Performance Coach
Salary: £30,000 + Car Cash Allowance
Working Hours: 37 Hours Wednesday to Sunday. Weekend Working.
Location: There are 3 roles to be based in different locations. The locations are East & West Midlands, London or North West & Yorkshire & South East. Please follow the link provided to apply for the role with your desired base location.
Full UK Vaild Driving License Essential
The Canal & River Trust is a charity entrusted with the care of over 2000 miles of canals, rivers, docks and reservoirs in England and Wales. These historic, natural and cultural assets form part of the nation’s strategic and local blue-green infrastructure network, linking urban and rural communities as well as habitats. Our waterways contribute to the health and well-being of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. They also play an important role in mitigating the impact of climate change and provide valuable habitats and much-needed biodiverse corridors for wildlife.
We are currently recruiting for a F2F Fundraising Performance Coach's. The purpose of this role is to support the delivery of excellent fundraising results and fundraising compliance standards and specifically the delivery of performance improvements in our F2F fundraisers through coaching, training, and continuous development. The role will also involve direct fundraising where you will be expected to meet a personal target.
Key Accountabilities:
- Responsible for coaching the performance of multiple teams in the region that will consist of lone workers, pairs of fundraisers to bigger teams as the income plan increases.
- Responsible for an individual fundraising target and set of KPI’s that include inspiring people to become long-term monthly donors, generating income through contactless one-off donations and acquiring newsletter prospecting sign ups in a range of locations including residential door-to-door, town and city centres, private venues, and events and more commonly on our private land, the canal and river Towpaths.
- Acting as a hands-on fundraiser who leads by example, delivering fundraising income through signing up Friends and generating contactless income whilst demonstrating the Canal & River Trust ‘s values and behaviours.
- Generating income and being present on-site to visit fundraising teams, fundraise with them, cover sickness absence, coach performance, provide training & development of fundraisers, reinforce our culture of health & safety, embed compliance standards.
- Provide phone coaching and in-person coaching of fundraisers to support meeting their targets and KPI’s and in individual cases working with fundraisers to improve their results from their current level of performance to the required standard by equipping them with the technical and psychological training to work to their very best.
- Identify training requirements and deliver on and off field training and coaching to grow income.
- Apply the highest standards of professionalism integrity, work ethic and follow the Trust’s code of conduct consistently the core values of Excellence, Caring, Open, Local, and inclusive.
- Undertake mystery shopping, observations and internal quality control auditing of values, behaviour, and fundraising technique.
- Support and deputise for the Regional F2F Fundraising Manager by providing cover when they are on leave to support the regional strategy of inspiring new supporters and generating income through contactless giving to the F2F Fundraising programme. This includes taking responsibility for the regional fundraising targets and KPI’s.
- Working with our partner recruitment agency to arrange interviews, send out communications to candidates and sit on the interview panel with the aim of recruiting and onboarding new F2F fundraisers into the F2F programme.
- Support the delivery of performance incentives and setting up/editing teams on Evergiving and the rota.
- Provision of daily reports of observations and actions taken, areas of success, results for that day and areas of training and development identified.
- Process all sensitive and data protected information obtained by donors as confidential and in a safe and secure manner in line with the Trust’s GDPR and Security Procedures.
- Carrying out Daily Compliance training, Charity conversation, case for support and storytelling practice and Health and Safety training sessions as per directed by the Regional F2F Fundraising Manager.
- Manages feedback and complaints in a professional manner and follows the complaints process and communicates details to Regional F2F Fundraising Manager so it can be addressed in a timely and efficient manner.
Knowledge, Experience & Skills:
- Driver’s License is essential (requirement for Business insurance)
- Performance management and coaching qualifications are desirable.
- Training qualifications are desirable.
- Knowledge and experience of working within the CIOF, Fundraiser regulator code of practice.
- Significant experience of working in face-to-face fundraising industry.
- Track record of successful individual fundraising and Team leading, meeting performance targets and KPI’s.
- Experience of increasing income through performance coaching of fundraisers.
- Experience of interviewing and recruiting fundraisers.
- Experience of training and developing fundraisers.
- Experience of mystery shopping and leading on delivering performance incentives.
- Ability to work to self-managed targets.
- Ability to be adaptable and flexible to support a geographical region of the network.
- Quick and agile approach to reacting to problems or challenges.
- Confidence to approach the public, storytelling and making an ask for funding.
- Ability to use IT systems, such as an I-pad and contactless devices proficiently.
- Good writing and IT skills to support the analysis of performance management.
DBS
As this role is on the Rehabilitation of Offenders Act 1974 Exception Order applicants must state the details of any cautions or convictions whether spent or unspent on the self-disclosure section of the application form.
This job involves regulated activity with children and adults at risk as defined by the Protection of Freedoms Act 2012. Therefore, a Criminal Record check will be undertaken by the successful candidate prior to employment.
A criminal record is not necessarily a bar to employment with us. HR will advise and decisions made on a case by case basis.
The client requests no contact from agencies or media sales.
An exciting opportunity to support the development and lead the delivery of a new Communications Strategy to enhance the SOS brand, engage and inspire target audiences, support partnerships and develop opportunities to promote thought-leadership.
This is a really exciting time to join SOS as we deliver our ambitious new strategy to 2030 – our Conservation Greenprint – to scale up our work in partnership with frontline conservation NGOs and forest-edge communities in Sumatra.
The Marketing and Communications Manager will have the freedom to develop the organisation’s strategy to enhance our reach, support income generation and hone our messaging to inspire new and long term support for our vision to see wild orangutans thriving in resilient rainforest landscapes.
A key part of the Fundraising & Communications team, this role reports to, and will work closely with, the Development Director and fundraising colleagues to amplify campaigns and activity. Key to the success of this role will be the ability to build strong relationships with our Sumatran-based Story Teller, our Programmes team and our partners to keep abreast of impact on the ground and tell these stories.
The ideal candidate is creative, organised, able to work under their own direction while also strong in a team. An excellent writer and communicator with people at all levels and across multiple channels and platforms – confident and keen to create content as well as able to keep sight of the big picture and make recommendations for strategy and direction. If this is you, please download the candidate pack to find out more, including details of how to apply.
The client requests no contact from agencies or media sales.
Blue Marine Foundation is seeking an experienced and reliable Communications Officer to join the busy communications and outreach department of an ambitious and dynamic ocean conservation charity whose mission is to restore the ocean to health. The successful candidate will be the first point of contact in leading communications for the Solent Seascape Project : a five-year, multi-million-pound conservation project delivered by a partnership of ten organisations. The project aims to reconnect the Solent into a functioning seascape by improving the condition, extent, and connectivity of key marine and coastal habitats using protection and restoration initiatives. The role requires someone who can input and deliver the projects communications strategy, with a view to significantly increasing engagement and reach of the project.
Salary: £27,000 - £30,000 depending on experience. Pro rata to part time hours.
Contract: 18 months initially with potential for extension
Hours: Flexible, up to 24 hours per week, days/ hours to be agreed
Location: Flexible. Regular travel to the Solent with some travel to London
Reporting to: Communications Director
Application deadline:
Please apply with your CV and a covering letter detailing your skills and suitability for the role by Sunday 7 April. We reserve the right to close applications early if we receive sufficient applications for the role.
If you would like to know more or have any questions, then we’d be happy to help.
We are an equal opportunities employer. We value diversity and welcome applications from all sections of the community.
Interviews: Thursday 25 and Friday 26 April
Role & responsibilities:
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Manage, maintain and deliver the Solent Seascape Project (SSP) communications strategy
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Oversee all press, media and communications for the project
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Co-ordinate all press activities and write press releases relevant to SSP activities
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Chair the SSP Media and Comms Working Group meetings
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Work with project partners to create and upload website content and news stories
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Ensure that relevant and newsworthy content is promoted on the projects social media accounts including Instagram, Twitter/X and Facebook, and work with the wider Blue Marine media unit to promote relevant material on Blue Marine’s social media accounts
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Write and manage monthly newsletters to SSP partners and subscribers
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Commission, review and input into the SSP films with the project team
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Edit and proof-read communication and engagement materials, ensuring they adhere to SSP branding guidelines
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Create infographics and other engaging communication assets for the SSP project
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Support the planning and implementation of outreach activities and events for SSP with Hampshire and Isle of Wight Wildlife Trust
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Help to co-ordinate oyster volunteering events with project team
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Scope and secure opportunities to collaborate with local ambassadors and influencers
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Asset bank management of Solent imagery and videos throughout all partner activities
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Regularly check and subscribe to relevant news platforms and websites to ensure that the projects social media account is current and up to date
This list is not exhaustive, and the selected candidate will be required to undertake other relevant tasks.
Skills and experience required:
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Educated to degree level preferred but may be discounted with significant relevant experience
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Strong understanding of effective communication
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Proven significant experience within a similar position
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A motivated self-starter who displays a strong work ethic
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Able to work under pressure, prioritise tasks and meet key deadlines
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Experience in managing multi-partner communications
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Able to join site visits, fieldwork, and events locally to the Solent to support media and press on a regular basis
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Excellent team working and inter-personal skills
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Excellent communication skills with experience in engaging effectively and confidently at all levels
The client requests no contact from agencies or media sales.
Social Media Officer
(UK Wide)
£28,211 per annum (pro rata for part time hours)
(Ref: SUS4209b)
Part Time 30 hours per week – happy to talk flexible working
Base: A Sustrans office with the flexibility to work from home.
About the role
This is an exciting opportunity to join the Brand, Content and Storytelling team to manage the Sustrans UK-wide social media channels.
As the Social Media Officer, you will work across platforms such as LinkedIn, X (formally Twitter), Instagram and YouTube. You will work closely with the Storytelling Officers and Media Officers to adapt relevant content to suit different channels and audiences in line with our strategic goals.
You will create and share content that drives engagement, increases brand awareness and inspires followers to take an action, considering equality, diversion, and inclusion at all times. You will work to our brand and house style guidelines, producing content that supports Sustrans’ campaigning, fundraising and policy influencing work.
This role covers the UK.We may occasionally need you to travel for team meetings and to collaborate with key colleagues based in our hubs across the UK, and this may include occasional overnight stays.
About you
You should have experience of using social media scheduling to strategically share and inform content creation across multiple channels to increase reach and engagement.
You will also have the ability to produce compelling and engaging copy for social media, as well as having excellent editing and proofreading skills. We ask that also have graphic creation skills such as infographics and digital visual assets, and be able to create small-scale multimedia assets such as Reels.
We ask that you demonstrate your knowledge of digital copywriting principals as well as an understanding of social media monitoring tool and meaningful metrics to gain insight on performance and to inform our wider content and communications plans.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
28 days’ leave per annum plus bank holidays for full-time working
Ability to buy an extra week of annual leave (pro-rata for part-time staff)
Staff volunteer days
24/7 free, impartial and confidential support service
We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
Group Personal Pension scheme with a 5% or 6% of basic salary contribution being matched by Sustrans
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,195 for all those living within a London Borough (32 local authority districts plus the City of London)
Death in Service benefit – 3 x annual Salary
Family Friendly
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
Closing date for the receipt of completed applications is 23:59, 10 April 2024
Interviews will take place via MS Teams during the week commencing 15 April 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Full-time (see 'Flexible working')
Location: Flexible within the UK. Home-based, blended or fully office based (from our offices in Belfast, Cardiff, Edinburgh or London).
Closing Date: 11 April 2024
Ref: SB 1200
As our Training and Induction Development Officer, you will empower Home Energy Scotland advisors to become experts, confidently deliver world class customer experiences, and continue their development through ongoing knowledge and skills development.
Who we are
Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.
At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.
Here are some of the benefits we offer:
• We offer an outstanding pension scheme including employer contributions of up to 9%, 11% or 13% (age-linked).
• Enhanced parental leave.
• Private BUPA insurance.
• 25 days annual leave plus bank holidays, with service-linked increases as well as three goodwill days over the Christmas period.
• Staff wellbeing allowance of up to £25 per month / £300 per year.
Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.
The team
Our team in Energy Saving Trust manages the national Home Energy Scotland service on behalf of the Scottish Government. Joining our team means joining an award-winning advice service that supports hundreds of thousands of households across Scotland every year to make their homes warmer, more affordable, and sustainable.
The climate emergency and the current fuel price crisis means the work of Home Energy Scotland has never been more important. Our team is making a real difference to people’s lives, and we are also growing rapidly. We need to recruit more skilled and dedicated people to join our team now.
Our team collaborate widely with colleagues in Energy Saving Trust, staff across the Home Energy Scotland network and many other partners across Scotland. You will be working with people and organisations to help tackle fuel poverty and the climate emergency, both directly, and through a network of regional advice centres covering all of Scotland.
The role
The role will lead the development, design and management of training programmes for Home Energy Scotland (HES) advisors, including our advisor induction programme which is certified by the Scottish Qualification Authority (SQA).
What you’ll do
Working with the HES content and training developer, customer experience team and knowledge team, you will continuously improve advisor training methods and materials.
You will develop and oversee processes to maintain and improve the skills and knowledge for HES advisors. As well as this, you will integrate accessibility and inclusivity into all training and induction programmes to ensure that diverse learning needs are supported.
What you’ll bring
• Experience in training design and development, with an exceptional portfolio showcasing your work through traditional, digital, multimedia and eLearning channels.
• Attention to detail and commitment to delivering high-quality, engaging, impactful learning content.
• Strong communication and collaboration skills with the ability to work effectively in a team environment.
• Influential feedback, negotiation and coaching skills.
• A willingness to learn about HES, fuel poverty support, and/or domestic energy efficiency advice.
To apply
Please click 'apply online' to apply via our recruitment portal. We will ask for your personal details, work history and a supporting statement. Applications submitted without a supporting statement will not be considered.
Applications submitted via email will not be considered. In your supporting statement please explain how you meet the essential areas in the job description.
Applications close 23.59, 11 April 2024. Interviews are intended to be held 17-19 April 2024.
Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.
If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch. We will do our very best to support you.
Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.
We will be happy to discuss this and our blended working model at the interview stage with you.
Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Diversity and inclusion
Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.
We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.
We are a Disability Confident Committed employer and offer guaranteed interviews for disabled applicants who meet the minimum criteria for a role.
Philanthropy Manager
Reference: MAR20240875
Location: Flexible in UK
Salary: £32,022.00 - £34,377.00 Per Annum
Contract: Permanent
Hours: Full Time, 37.5 Hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Are you a successful major gifts fundraiser who is looking for a new challenge and is keen to work at Europe’s largest conservation organisation?
Our high-achieving Philanthropy Team is looking to recruit a Philanthropy Manager to help grow our donor portfolio and further increase philanthropic income for the RSPB. We are looking for an experienced major gifts fundraiser to join our friendly and hard-working team who will help us achieve our ambitious goals.
You will be responsible for cultivating a portfolio of prospects and donors through a range of engagement, to gain their financial support for programmes, projects and the wider RSPB. Working with colleagues in relevant departments, countries and regions, you will manage donor relationships and solicitation strategies to achieve the best outcome for the RSPB
What's the role about?
As a team player with a positive and diligent approach, you will:
- Look after your own portfolio of donors as well as reaching out to prospects and new donors. You will be responsible for fundraising information to advance plans and ensure prospect and donor records are accurate, incorporating any changes, new activities, updated plans, and new information as well as adding new relationships in keeping with data protection and team procedures.
- Work closely with your team and wider organisation colleagues to implement solicitation strategies, to secure financial support either by direct solicitation, preparing a written proposal, or working with senior management to make a solicitation.
- Be involved in the development of funding proposals for approved priority projects that will inspire potential donors to secure gifts.
- Contribute to the planning of and participate actively in events (face to face and online) to build relationships with donors and prospects for future income and to demonstrate the impact of gifts already received.
- Arrange meetings with individual donors at a variety of venues, including at our reserves, working closely with area and reserve colleagues to deliver an excellent experience for our supporters
- Be jointly responsible for the planning, writing, production and mailing of Philanthropy Matters, our publication aimed at philanthropic supporters.
- Build effective relationships both within the RSPB and external to it that will enhance its reputation and ultimately secure funding. This includes understanding donors’ wishes and aspirations and identifying links with approved priority projects with the aim of securing substantial gifts.
Essential skills, knowledge and experience:
- Intermediate levels of fundraising as demonstrated by work successes and recognised fundraising courses
- Experience in how to research and cultivate a prospect. And understanding of how to write a cultivation strategy
- Ability to write funding proposals and prepare briefing documents in advance of meetings and events
- Competent in the use of a CRM system (Salesforce), the Microsoft suite, other databases, research tools and methods
- Excellent communication skills, both verbal and written, and the ability to communicate effectively at all levels
- Ability to work collaboratively with team members, and people and teams outside of our department
- Good judgement when working with donors and ability to recognise potentially sensitive areas between prospects and the RSPB to ensure reputational values are maintained
- Experience of having successfully managed and developed donor relationships leading to substantial support.
Desirable skills, knowledge and experience:
- Experience or interest in the environmental sector
Closing date: 23:59, Sunday 28th April 2024
Please note that we are actively recruiting for this position, will be interviewing on an ongoing basis, and reserve the right to close this vacancy once sufficient applications have been received - so don't hesitate to apply!
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.