Holborn, Greater London
£20,000 per year
Contract, Full-time
Job description

Relief Chest Administrative Assistant

  • Full-time, One year Contract

  • Circa £20,000 (dependent upon experience) + pension, medical and dental insurance

  • 25 days holiday (plus 3 additional days to be taken between Christmas and New Year)

  • 34 hour working week with a 4pm finish on Fridays

  • Central London location (Covent Garden)


Relief Chest Manager


A vacancy has arisen within the busy Relief Chest team for a Relief Chest Administrative Assistant. The Relief Chest team is responsible for providing donor advised fund services to over 4,500 Masonic units/organisations, Relief Chest holders. Timely and accurate processing of donations, gift aid tax reclaim and charitable disbursements to wider charities in England and Wales, production of statistical information and performance management reports to aid decision making.


The key responsibilities of the Relief Chest Administrative Assistant is to provide assistance with managing a high volume of incoming donations via Gift Aid Envelope and Gift Aid Sponsorship donations and dealing with multiple aspects of the donation processing, validation, allocation and confirmation to the donor, dealing with queries along with providing administrative support to the Relief Chest team.


The ideal candidate will have a good understanding of data processing and be able to work to deadlines. Good computer skills are required however full training on the specific systems will be provided. An understanding of fundraising would be an advantage but is not an essential requirement. To be successful in this role you must have a high level of attention to detail and accuracy.



  • Ability to perform and meet strict deadlines

  • Ability to work as a team member with minimal supervision

  • Excellent verbal and written communication skills

  • Knowledge of MS office suite

  • Good numerical skills and accuracy

  • Proven experience in data entry of high volume processing




  • Experience of working in busy environment

  • Previous experience in charity sector

  • Knowledge and understanding of HMRC gift aid rules

  • Knowledge and understanding of Data Protection rules

  • Familiarity with Customer Relationship Management systems

  • Familiarity with data capture software



Deadline for applications:  31 August 2019


Date for interviews: Week commencing 10  September 2019

Posted on: 16 August 2019
Closed date: 31 August 2019
Tags: Admin