Manchester, Greater Manchester
Permanent, Full-time
Job description

The Role:

Under the supervision of the IPS Team Manager, you will manage a caseload of up to 25 people who have experienced mental health challenges who wish to return to paid employment.

Key Responsibilities:


  • To manage a caseload of between 20-25 people who have experienced mental health or substance misuse problems who wish to return to work.
  • To challenge inequalities experienced by mental health service users and to address existing discrimination, whilst ensuring a process of learning for the organisation.
  • To provide individualised support to service users once they have returned to work to assist them in sustaining employment
  • Build relationships with clinical teams to generate referrals into the programme and create a collaborative working partnership with NHS clinicians
  • Attend weekly meetings with clinical teams and communicate with team members to integrate vocational services into health treatment processes
  • To have an understanding of evidenced based IPS employment practice, with a focus on delivering a person-centred, high quality service.
  • To meet and exceed sustained job outcome targets for people accessing the service.
  • Building relationships with clinical teams to generate referrals and create collaborative working partnerships with clinical staff, ensuring a Multi-Disciplinary Team approach to supporting individuals to get back to work.
  • To support the team in promoting a recovery orientated environment by identifying recovery-focused activities and imparting information and education as required. This would involve promoting courses being delivered by Recovery and Wellbeing College as well as supporting the development of information sessions
  • To prepare individuals for a return to work by supporting people to understand their skills, aspirations and goals by offering employment profiling, job matching, action planning and employment case management support.
  • To focus on rapid job search with service users, whilst utilising local support networks to help individuals overcome their barriers to employment
  • Source job opportunities for service users through tailored job search and regular contact with employers
  • To provide advice and support to employers, as agreed with the individual, which may include negotiating adjustments and on-going contact with supervisors to ensure job retention.
  • To proactively engage and build relationships with external employers to open up and secure paid employment opportunities for people who have experienced mental health difficulties. This may involve accessing the hidden labour market or ‘craving’ put jobs where specific tasks can be assigned.
  • To assess individual support needs related to work which might typically include help with benefits, through the delivery of In Work Benefit calculations and sourcing additional financial support, travel to work, managing health at work etc.
  • To develop effective working relationships with a range of external agencies who are able to help individuals to achieve their employment goals for example, local employers, local colleges and training providers.
  • Develop collaborative working relationships with employers to enable support to be provided to clients in work, and to help employers understand how to better support their staff. Ensuring the service is focused on accessing the hidden labour market to unlock potential jobs that match with service user preference
  • Spend 65% of time working in community settings away from Primary Care and Community Care Teams in line with Fidelity requirements (such as within libraries, community centres, coffee shops)
  • Ensure that effective monitoring and evaluation systems are adhered to, in relation to the GM WW SES Programme & Evaluation requirements and keep abreast of changing practice within vocational rehabilitation
  • To deliver employment workshops, employment surgeries and job clubs with other members of staff as required.
  • To offer employment surgeries for service users not able to access the caseload.
  • To provide effective in work support to individuals once they secure paid employment to ensure they retain it.
  • To maintain a professional relationship with the clients of the programme and with other staff, with particular attention to confidentiality, service policies and maintenance of professional boundaries.
  • To contribute to the on-going improvement and development of GM WWSES employment services.
  • To work independently, reliably and deliver consistently to deliver effective IPS practice.
  • To work flexibly as required by the individual and employer which may require some working out of normal office hours.
  • To adhere to administrative and data capture protocols which record the progress of individuals, and to keep accurate and complete records of casework.
  • Ensure that effective monitoring and evaluation systems are adhered to and keep abreast of changing practice within vocational rehabilitation.
  • To adhere to GM WWSES policies and service standards.
  • To undertake mandatory training as required including training in the IPS approach
  • To actively participate in own continuous professional development
  • To work with the GM WWSES Operations Manager and Team Manager to ensure that vocational support services continue to develop effectively
  • To actively participate in own supervision and appraisal


  • To participate in Remploy’s mandatory training & development opportunities considered appropriate to the Employment Specialist’s role
  • To undertake IPS training or equivalent as identified by management.
  • To contribute and commit to undertaking an annual Development review/ Appraisal.
  • To receive regular line management supervision and caseload management as arranged by the manager.
  • To work effectively as part of your local employment team, sharing resources, contacts and working together to increase access to paid employment opportunities. This may require covering for other team members as required.
  • To work with other IPS and Supported Employment colleagues to ensure that employment services offered continue to develop effectively.
  • To ensure that effective referral and information structures related to this delivery are in place.
  • To co-produce service developments with service users wherever possible.
  • To collect case studies and employment recovery stories from people accessing the service.

Management of Resources:

  • To work with external agencies to maximise use of both internal and external resources in the delivery of employment services.

Research and Development:

  • To keep abreast of changing practice within evidenced based IPS practice and employment law.

The Person:

  • Experience working with employers to develop job opportunities for clients, and to support them whilst in work
  • Attention to detail and ability to work to a defined delivery structure
  • Able to work flexible hours and travel through prior arrangement as the needs of the job dictate
  • Self- motivated and ability to work remotely.

DESIRABLE (compulsory to be attained once in role)

  • Holds Level 3 Diploma in Employability Services Sector qualification
  • Holds Mental Health First Aid Qualification
  • Trained in the IPS approach
More about IPS Grow
IPS Grow

90% of people with severe mental illness want to work, yet only 8% of people with severe mental illness are in work. IPS (Individual Placement ... Read more

Posted on: 17 November 2020
Closed date: 27 November 2020
Job ref: IPSG-CJ-Max
Tags: Support Worker, Vocational/Services

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