Basildon, Essex
Cambridge, Cambridgeshire
Norwich, Norfolk
£21,000 - £24,000 per year
Contract, Full-time
Job description

JOB TITLE:                Regional Volunteer & Fundraising Coordinator (East of England)

LOCATION:               Home based – East of England- Norfolk, Suffolk, Essex and Cambridgeshire

SALARY BAND:        £21,000 - £24,000 Dependent on experience 


JOB TYPE:                12 month contract initially, with expectation of renewal

HOURS:                     Full-Time with some evenings and weekends (Time Off in lieu given)


Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving alert assistance dogs to people with complex health problems across the UK and collaborating with other researchers, NHS Trusts and Universities internationally to advance the early diagnosis of disease.

We have an exciting new opportunity to join this small but fast-growing charity that is a world leader in its specialist innovative field.






We are a small charity that punches above its weight.  We receive no statutory funding and rely on the generosity of our many volunteers and supporters who raise awareness of our work and much needed funds. 


The main purpose of this role will be to build and develop local volunteer groups in your region with the aim of increasing both awareness of the charity’s life-saving work and local fundraising.


Your role will be to support, develop and enthuse volunteers and fundraising groups to increase our supporter base and ensure fundraising activity is as effective as possible to achieve maximum income in your region.


We are looking for someone committed, passionate and full of ideas about how to engage with the many different communities and groups who support our work, and to reach new audiences so that our supporter network continues to grow to meet our ambitions.




Reports to: Regional Coordinator Supervisor who reports to the Volunteer Manager





·         Develop our community engagement to increase awareness of the charity, the number of volunteers and income in your region

·         Embed a volunteer led fundraising approach in your region to increase volunteer support and net income

·         Ensure that the volunteering needs of the region are analysed, understood and met through engagement with colleagues

·         Regularly review and refine the strategy for meeting that need



Recrutiment, Retention and Engagement of Volunteers


·         Engage with established volunteer support groups as well as local communities, groups, societies and businesses in the region building new relationships and strengthening existing ones to raise awareness of MDD with the objective of increasing the number of active volunteers and growing our supporter base

·         Create and promote a range of suitable volunteering opportunities to include volunteers from all walks of life

·         Work with corporate supporters in the region to encourage employee supported volunteering

·         Ensure that all MDD volunteers in the region are properly supported and managed so that they find fulfillment in their role and the needs of the charity are met

·         Provide opportunities for volunteers in the region to give feedback and follow up as required

·         Deliver induction and training to volunteers in the region

·         Work with colleagues across the charity to ensure that volunteers have the resources they need to complete their role



Income Generation and Events


·         Manage the relationship with established volunteer support groups in the region, giving them advice and guidance on community fundraising activities and events including the preparation of information that will inspire them to raise awareness and increase fundraising in line with targets

·         Monitor and evaluate community events to ensure our limited resources are used to the best effect and that income is maximised

·         Work with the Marketing Manager to use local media, the charity website and social media to promote community events and acknowledge specific fundraising achievements

·         Provide a consistently high level of support, advice and encouragement to groups and individuals who want to raise funds in aid of MDD

·         Assist the Fundraising Manager to maximise income from corporate charity of the year partnerships, supporting them in the local community







·         Maximise the sale of merchandise products through community events, ensuring that merchandise and promotional material is distributed to volunteers and accounted for

·         Collection pots – work with the regional groups to manage all national supermarket and shopping centre collection pot records including ensuring all licenses are organised (if applicable) and ensure that the collection pots are distributed and collected as necessary

·         Update the Harlequin CRM database as required to ensure all information on our supporters and their activities on our behalf is as accurate and up to date as possible.



Other tasks or ad hoc duties agreed with your line manager required to ensure the successful running of the charity






·         Experience in a similar role with a national charity where you have a proven track record of raising funds

·         Experience of recruiting and managing volunteers



·         Familiarity with social media

·         Experience of giving presentations

·         Familiarity with CRM Systems


·         Strong interpersonal skills and the ability to deal with a diverse range of people

·         Excellent communication skills, both written and oral

·         Confident presentation skills

·         The ability to deal with information in a confident manner and respond with sensitivity

·         Good organisational skills and the ability to prioritise and manage a variety of tasks

·         Good IT skills across a range of MS Office applications


•       Inspiring, with a creative streak that helps you to bring ideas and motivate people

•       A positive attitude and ability to use initiative and work effectively and efficiently without supervision

•       Attention to detail

•       Interested and passionate about the work of the charity

•       Prepared to work longer days, evenings and weekends on occasion

•       Comfortable working in vicinity of dogs




Values & Behaviours


Working at Medical Detection Dogs will be a richly rewarding experience. Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team:


1.            We treat each other with respect and courtesy

2.            We act professionally at all times

3.            We accept responsibility for our own performance and behaviour

4.            We are honest and open in our dealings with each other

5.            We are inclusive and open minded

6.            We provide a safe space for challenging opinion, behaviour and decisions

7.            We give credit when and to whom it is due

8.            We support one another in achieving our goals


And of course, we advocate for Medical Detection Dogs whenever we get the chance and we pride ourselves on our role as ambassadors.





the successful candidate will also be expected to:


-           Hold a full UK Driving Licence


-           Provide proof of identity and eligibility to work in the UK.


-           Undertake a Disclosure and Barring Service (DBS) check


-           Work some evenings and weekends for which time off in lieu will be given


-       Initial training and induction will be carried out at Great Horwood.  Accommodation and travelling expenses will be paid


It is anticipated that initial interviews will be via video link and if successful a further interview will be held at Great Horwood w/c 23 March 2020.


TO APPLY: Please send your CV with covering letter 



Early application is advised as we reserve the right to end the process early subject to the number of applications received.





More about Medical Detection Dogs
Medical Detection Dogs

Why our work is so important

The UK has one of the worst cancer survival rates in Europe – because of late diagnos... Read more

Refreshed on: 25 February 2020
Closed date: 08 March 2020
Job ref: RV&FC East of England
Tags: Fundraising, Volunteer Management

The client requests no contact from agencies or media sales.