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Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead.
Touchstone is now seeking an experienced and motivated Director of Finance & Resources, to join our Senior Leadership Team (SLT). You will be required to provide strategic leadership for finance and resource management across Touchstone, to ensure long term stability and maintenance of the highest standards of probity. You will also be responsible for leading on the delivery of IT support services. The successful applicant will be a confident leader, who will work closely with the CEO and SLT and will be the designated company secretary. You will have:
• Leadership, strategic and operational management experience.
• Excellent negotiating, analytical and organisational skills.
• Experience of working with and reporting at Board level.
• Excellent financial skills including preparing budgets and management accounts.
• Thorough understanding of risk management and able to develop appropriate strategies.
• Excellent communication and interpersonal skills.
• Possess a relevant finance qualification recognised by a professional accountancy body.
As an employee of Touchstone, all successful applicants continually benefit from the following:
· Personal wellbeing budget.
· 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata) and 1 celebration day.
· Agile working policy.
· Cycle to work scheme.
· Access to counselling and 24/7 confidential staff Mindful Employer helpline.
· Health and wellbeing and fun organisational staff away days.
· Inclusive maternity and parental policies and pay.
· A full range of staff and peer support networks.
· Lots of learning and development opportunities
Touchstone is an equal opportunities organisation and applications are welcome from all sections of the community, particularly, BME and LGBTQ+ communities and/or people with disabilities who are under-represented within Touchstone. Further information can be obtained from our equal opportunities policy. Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Overall purpose:
As Fundraising and Campaigns Marketing Manager in the Marketing & Communications team, you will drive Ben’s fundraising and commercial services with individuals and businesses within the automotive industry. You’ll work closely and collaboratively with colleagues to deliver the best possible results for communications delivered both digitally and physically (this can include content on our website, social channels, email and printed materials) to support the delivery of Ben’s overall strategy.
Principal Accountabilities:
- Managing the day-to-day marketing of fundraising/income campaigns using a test-and-learn approach across a range of new and existing channels and products
- Managing campaigns and projects from planning to delivery and evaluation, ensuring they are delivered on time and on budget
- Assisting with the ongoing monitoring and optimisation of fundraising campaigns and products
- Researching competitor campaigns, market trends, new tools and platforms
Planning and organising
- Create and execute Fundraising and Marketing plans to promote Ben’s services, events and campaigns against budgets and with clear ROIs, in line with longer-term org strategy
- Work across the range of fundraising and commercial products and services, to ensure pricing, positioning and promotional activities are aligned for maximum impact
- Support to look after brand management of Ben’s fundraising and commercial brands (DoIt4Ben, ILC, Ben Ball, Ben Training etc.)
- Plan, create and develop high-quality content which is tailored to audience personas, which they will find engaging and meets strategic objectives
- Utilise various channels, including social media, website, email marketing and traditional media, to reach the target audience effectively
- Support to develop a programme of regular content. Maintaining and updating Ben wide calendars as appropriate
- Work with colleagues to develop new products and update existing products that are relevant for our audiences that are channel and brand appropriate
- Manage the design, production and distribution of marketing collateral (digital and print), making sure it is consistent with our messaging, tone of voice and is audience appropriate
- Manage end to end email process – from creating emails, automations, using correct data & segments to sending & then evaluating campaigns
- Support online advertising (social, retargeting and PPC)
- Use a test and learn approach in order to learn from user behaviour and to ensure Ben leverages digital communications channels to reach and engage target audiences
Experience required:
(E = Essential/D = Desired):
- Significant marketing and fundraising experience and responsibility within a non-profit environment (minimum 2 years) (E)
- Experience of creating and delivering an annual programme of marketing (E) and fundraising activity (D)
- Experience of working in the automotive industry either in a campaign or hands on capacity (D)
- Experience of delivering strong ROI on fundraising campaigns (E)
- Confident communicator at all levels of the organisation, with the ability to work collaboratively across different areas of the organisation as required (E)
- Very strong organisational and project management skills, with the ability to prioritise tasks and activities across multiple, simultaneous projects (E)
- Understanding and interpreting data (D)
- Experience of traditional and online marketing with an excellent understanding of the digital landscape (E)
- Writing, creating and producing content in multiple formats for various audiences and touch points (E)
- Managing end to end email production from data management and segmentation to email creation to sending and evaluation (E)
- Understanding and application of brand guidelines (E)
- Understanding and creation of on-page SEO and knowledge of the wider SEM implications (D)
- Social media channels, analytics and scheduling software e.g. Sprout Social (D)
Technical Knowledge:
(E = Essential / D = Desired):
- Degree level qualification and/or digital marketing qualification (D)
- Understanding of the principles of customer journey planning and stewardship (E)
- Knowledge of regulatory environment for fundraising including data protection, Gift Aid and fundraising codes of practice and regulation (E)
- High level of computer literacy (MS Office)
- Experience of using CRM (Salesforce) and CMS (Umbraco) systems (D)
- Project management/collaborative working tools (E)
- Knowledge of Adobe Acrobat Creative software (D)
- Knowledge of marketing principles and techniques (E)
- Understanding of how data describes audiences and how this impacts the development and evaluation of content (E)
- Strong attention to detail (E)
- Using a test and learn approach to increase engagement (D)
The client requests no contact from agencies or media sales.
You’ll have an active role providing LGBTQ+ affirmative support and empowering LGBTQ+ community members with the opportunity to work innovatively & responsively to current issues & concerns impacting theLGBTQ+ community. You will raise the visibilty and inclusion of LGBTQ+ people in local decision making and enhance thier voice.You will have the opportunity to work with other organisations and lead the work of our LGBTQ+ community forum. You will work within our LGBTQ+ community events, forum and group support services. In this role you will have opportunity to develop, support & deliver community activities & events; design, administer, & facilitate group programmes, sessions and workshops; provide LGBTQ+ affirmative support & awareness raising; support & empower LGBTQ+ community members; promote, market & administer services & events; plus support & supervise sessional staff & volunteers.
Full time: between 30-37 hours a week subject to successful applicants’ preference
You must be available to work a Tuesday evening, plus occasional other evening and/ or weekends, if required.
N.B. Initially you will work remotely, via online home-based working whilst we relocate to new premises in East London
The client requests no contact from agencies or media sales.