E1, London
£34,680 - £42,075 per year
Contract, Full-time
Job description

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the health of the nation, through normalising society’s attitudes and behaviours around mental health, by developing the skills we need to look after our own and others’ wellbeing. Learn about our social mission and our history by reading our 'what we do section' on our website.

We are a friendly, dynamic, fast-paced organisation and we strive to be an exemplary health and wellbeing employer.


What are we looking for?

We are looking for an experienced Client Delivery Manager who is an excellent communicator with the ability to build and maintain strong relationships with clients quickly at all levels. You will be confident at managing feedback and queries in order to understand and manage client expectations. The successful candidate will have the ability to manage conflicting priorities while working as a team to ensure the best possible delivery to our clients.  

You will have a passion for mental health, wellbeing and best practice within organisations and be keen to make a real impact. You will have experience with a variety of organisations and demonstrable experience in managing an extensive client portfolio.  You will also have commercial awareness within a variety of sectors and good business acumen. The post holder will be collaborative, passionate, organised, detail-oriented, and able to inspire and engage others.


What can we offer you? 

You’ll enjoy 25 days annual leave, plus bank holidays, along with a winter and summer office closure in addition to your annual leave. We provide a pension contribution for you which is matched up to 5%. We’ll support your development and growth and help you develop your experience and skills to achieve your personal and the businesses goals.  


Interested? How to apply

For the full job description and person specification please see the attached documents./ Go to our website for further information.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role. The closing date for applications is Tuesday 26th January 2021. Interviews will be held late January to early February. 

Mental Health First Aid England is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or those who are pregnant or on maternity leave. We are especially keen to encourage applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and those from a Black, Asian or Minority Ethnic background.


By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.

More about Mental Health First Aid England
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Refreshed on: 05 January 2021
Closed date: 26 January 2021
Tags: Management

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