E1, London
£47,286. - £57,268.8 per year plus generous benefits package
Temporary, 12 month Maternity cover, Full-time
Job description
This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.

Full time or 4 days a week


About MHFA England


MHFA England is a social enterprise and the leading provider of mental health skills and awareness training in England. Our vision is to improve the mental health of the nation by increasing people’s knowledge and skills through access to evidence-based, anti-racist and inclusive training.  We believe that by training at least 1:10 of the adult population, we can normalise society’s attitudes and behaviours around mental health and develop the skills we need to look after our own and others’ wellbeing. Learn more about our social mission and our history by reading our 'what we do’ section on our website.

We are a friendly, inclusive, dynamic, fast-paced organisation and we strive to be an exemplary health and wellbeing employer. Currently we are undertaking an ambitious Digital Transformation Programme so that we can achieve our digital vision to seamlessly connect and engage Customers, Clients, Members and Staff, and support our mission to train 1:10 people in mental health knowledge and skills.


What are we looking for?

The goal of the Training Delivery and QA function is to develop a reputation for courses that are delivered safely, responsibly and to a consistently high standard. We do that through recruiting, developing and maintaining a pool of highly skilled and knowledgeable Instructor Members.

We are looking for an experienced individual to lead on the delivery and development of our QA framework for the professional development of MHFA England Instructors. You will be able to effectively implement organisational strategies for the Training Delivery and QA function and provide valuable insight into processes to ensure continuous quality improvement. The successful candidate will have the ability to build and manage strong relationships with partner organisations to maintain a strong reputation for quality whilst growing our Instructor network and overall impact. You will also support our National Trainers ensuring they have the right training and resources to enhance the quality of MHFA Instructors within workplaces and the wider community.


You will have a passion for mental health, wellbeing and best practice within organisations and be keen to make a real impact. You will have experience in being able to lead, motivate and support a team towards collaborative and high-performance work. You will also have commercial awareness within a variety of sectors and good business acumen to be able to deliver on key KPIs. The post holder will be passionate, organised, detail-oriented, and able to inspire and engage others.



What can we offer you? 

You’ll enjoy 25 days annual leave, plus bank holidays, along with a winter and summer office closure in addition to your annual leave. We provide a pension contribution for you which is matched up to 5%. We’ll support your development and growth and help you develop your experience and skills to achieve your personal and the businesses goals.  


Looking after you

Wellbeing is at the heart of all that we do and say and we are a friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.

What we offer:

  • 25 days annual leave plus bank holidays
  • Two wellbeing breaks, in summer and winter
  • Free Mental Health First Aid training
  • Employee Assistance Programme with a 24-hour helpline from Health Assured, occupational health and counselling
  • Investing in your professional development, including qualifications and mentoring
  • Free flu jab to protect your health in the winter
  • Death-in-service and critical illness cover
  • Enhanced maternity and paternity leave
  • Free eye test and £55 towards glasses
  • Cycle to work scheme with an interest free loan to buy a bicycle
  • Matched pension scheme (up to 5%)
  • Flexible working hours and access to flexible ways of working
  • Commitment to volunteering
  • Fun Club, festive events and celebration
  • Team lunches and events
  • 'Bonusly' employee recognition and reward scheme



Interested? How to apply

For the full job description and person specification please see the attached documents.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role. The closing date for applications is 5pm on Wednesday 06 October 2021. Interviews will be held online on Wednesday 20 October.


Mental Health First Aid England is an equal opportunities employer and positively encourages applications from candidates regardless of sex, race or ethnicity, nationality, disability, age, sexual orientation, gender identity or expression, religion or belief, marital or civil partnership status, parental or carer status, education, socioeconomic background, pregnancy or maternity, or any other characteristic protected under equality legislation. 


We are especially keen to encourage and welcome applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and candidates who are Black or People of Colour.


By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.



More about Mental Health First Aid England
Mental Health First Aid England

Mental Health First Aid (MHFA) is an educational course which teaches people how to identify, understand and help a person who may be developin... Read more

Refreshed on: 29 September 2021
Closed date: 05 October 2021
Tags: Training

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