Canary Wharf, Greater London (On-site)
£71,000 + Benefits per year
Permanent, Full-time
Job description

We are currently looking for a Deputy Director for our Patient, Public and Stakeholder Engagement team within our Communications and Engagement Group.

This is a full-time opportunity, on a permanent basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU. Please be aware that this role can only be worked in the UK and not overseas. Informal hybrid working arrangements may be available as agreed with the line manager.

Who are we? 

The MHRA is transforming to be a world class regulator through making the right benefit risk judgements and delivering the right outcomes for patients. We have an exciting opportunity in our multi award-winning Communications and Engagement group for a new Deputy Director for our Patient, Public and Stakeholder Engagement team. This is a new role and you will oversee the delivery, evaluation and continuous improvement of all aspects of our patient and public involvement strategy, working with colleagues and senior stakeholders across the agency and externally.

What’s the role? 

This is a senior leadership role and the successful candidate will work with and influence colleagues, providing strategic advice, ensuring we put patients first and delivering a step change in our patient and public engagement. You will develop and deliver programmes of engagement activity with a wide range of stakeholders, including patients, public, healthcare professionals, industry, academia, and research bodies. You will advise senior leaders on high-profile, confidential and sensitive engagement issues, developing engagement strategies and approaches.

Who are we looking for? 

With a demonstrable track record of successful leadership and management in engagement roles, you will bring significant experience of developing impactful patient, public and stakeholder engagement strategies and delivering complex engagement programmes at a senior level, using a range of tools and techniques, including an understanding of customer and business insights. 

You will be able to engage with internal and external stakeholders at the highest level and be adept at leading programmes and projects across functions. A confident self-starter, who can operate independently and manage conflicting priorities while delivering strategically, your depth and breadth of knowledge within engagement roles will be vital to your success 

If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification! 

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The selection process: 

We use the Civil Service Success Profiles to assess our candidates, find out more here. 

  • Online application form, including a statement of suitability of no more than 2000 words. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application.
  • Presentation, to be prepared as part of your interview, with further information being supplied when you reach this stage.
  • Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles. 
  • An engagement exercise with existing members of the Communications and Engagement Group and a fireside chat with the Director of Communications. 

Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the statement of suitability provided. You can view the criteria for this role in the job description.

If you require any disability related adjustments at any point during the process, please contact us as soon as possible. 

Closing date:  23rd January 2022

If you need assistance applying for this role or have any other questions, please contact us.

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here. 

Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. 

Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here.

Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact us.

In accordance with the Civil Service Commissioners’ Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Mira Mepa, Head of Recruitment and Operations. 

If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: 

Civil Service Commission 

Room G/8 

1 Horse Guards Road 



Refreshed on: 17 January 2022
Closed date: 23 January 2022 at 23:59
Tags: Communications, PR, Senior Management