Midaye is looking to employ an experienced and highly organised Programme Co-ordinator to support our Management Team in project planning, information and data management, and communications for multiple, community-based projects. The successful candidate will help us work effectively and efficiently to design and deliver much-needed services to our clients, respond rapidly to community needs, and measure and report our impact to funders and others.
The new Programme Co-ordinator will be a central part of our close-knit, vibrant and committed staff team. We work with members of the BME communities in West London for whom English is an additional language. Our clients are usually first- and second generation refugees, ex-refugees and migrants. We help them become healthier, better educated and more informed about services. Our activities empower, advocate for and support the most disadvantaged and isolated members of these communities.
If you would like to join us in providing our crucial community services, you must demonstrate that you are highly organised and efficient, able to prioritise and manage your workload and can support a diverse staff team in providing services to our clients. You will need to have a good understanding of community organisations, excellent interpersonal skills and high levels of emotional and cultural competency. Project management experience, report writing skills, data management and processing and confidence with IT systems and database management are also necessary.
In return, you will gain the satisfaction of knowing that your work is making a difference to disadvantaged and deprived communities in London. Your role will be a crucial one within Midaye, and the work you do keeping us organised and on track will be appreciated by staff, volunteers, trustees and clients alike. You will have the opportunity to grow in your role, and to gain experience in all areas of running a busy charity. You will be part of a friendly staff team who work towards Midaye’s goals with commitment and good humour.
Major objectives/key tasks
To support our Management Team in project planning, information and data management, and communications for multiple, community-based projects.
To help us work effectively and efficiently to design and deliver much-needed services to our clients, track progress, and measure and report our impact to funders and others.
Project planning and management support
- Support the Programme Manager to manage Midaye’s various projects.
- Develop, maintain and deliver project delivery plans, time plans and action plans to meet strategic objectives, under the direction of the Programme Manager.
- Support Project Officers to develop and deliver personal work plans.
- Co-ordinate project team meetings to track project progress, assess project risks and threats and obtain feedback from Project Officers.
- Support our service delivery, providing general project administration such as room bookings, record keeping, stakeholder communications and partner liaison.
- Support the Programme Manager and the Director in arranging staff meetings and recording the minutes of each meeting.
- Support the Supplementary School Coordinator in the administration of the Supplementary School and attend applicable meetings if required.
- Organise, attend and administer a variety of events and meetings.
Information and data management
- Co-ordinate the data gathering, storage and analysis processes at Midaye.
- Oversee the use and application of the database.
- Support and train project staff in the collection of project data on delivery and client outcomes, and in the accurate and timely input of this data to the database.
Project reporting and monitoring
- Review and refine project monitoring and reporting tools, where necessary
- Collate, process and analyse monitoring data for reporting
- Write and compile project reports for funders and other stakeholders
- Produce and participate in presentations when necessary.
- Ensure that effective staff communication is maintained with regard to project plans and events.
- Ensure projects are fully publicised to the community and to external organisations, overseeing the design and production of publicity materials and the effective dissemination of these materials.
- Support management team in attending external meetings and partnership meetings to discuss project delivery and promote Midaye’s services.
- Work to improve co-ordination, integration and cross-learning across Midaye’s various project streams.
- Attend any training necessary.
- Work closely with the Director, Management Team, staff, partner organisations and community groups.
- Other relevant duties as directed.
The successful candidate will be committed to Midaye’s Equal Opportunities Policy and their responsibility for its practical application. They will also be supportive of our aim to empower, advocate for and support the most disadvantaged, isolated and marginalised members of the BME communities for whom English is not a first language.
Note: This job description reflects the present requirements of the post. As duties and responsibilities change and develop, the job description will be reviewed and be subject to amendment in consultation with the job holder.
All applicants must be eligible to work in the UK. Midaye is committed to equal opportunities and actively encourages applications from all sectors of the community. We shortlist based on competencies and not on race, religion, sex, physical or mental disability, or age.
Please note, you must complete the simple application form and submit it to us together with your CV by no later than 11.30pm on the 03rd October 2019. Shortlisted applicants will be interviewed on the 10th October 2019 (TBC).
Midaye was set up in 2002 by women from the local community. It is still, predominantly, a women-led and run organisation. Although still small (we have 17 paid staff), we have grown rapidly over the past 5 years: we have developed partnerships with local authorities, NHS Clinical Commissioning Groups, and other charities, and we have become known for our innovative community work on FGM, chronic health, and educational underachievement. We are valued contributors to local and national policy and academic research in our areas of work.
Despite our growth, we have retained our deep community links with some of the most marginalised groups in London. Our work supports multiply excluded members of the BME communities in Kensington and Chelsea, Westminster and Hammersmith and Fulham. We are now developing our work bringing small grassroots organisations together in response to local need, building capacity and delivering services with these partners.
We provide information, outreach, training, mentoring and/or support for a wide range of issues, including: health (physical, emotional and mental health), education, FGM, domestic violence and other issues. We also run supplementary schools for children and provide outreach to families needing parenting support. We offer befriending services for older people and empowerment programmes for women. We work across all these areas using an advocacy model. Our activities empower and support the most marginalised members of our communities; helping individuals to help themselves and have the knowledge to improve their life in a meaningful way.
The client requests no contact from agencies or media sales.