Birmingham, West Midlands (Hybrid)
Dover, Kent
£23,575 - £25,625 per year
Permanent, Full-time
Job description

About Migrant Help:

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential. 

We are currently looking for an Executive Assistant to join our team on a Permanent Contract. Although this role will be mainly remote-based, occasional travel may be required to our offices based in either Dover (Kent) or Birmingham.

We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work. 


These are some of the benefits we offer:

  • Flexibility and work life balance
  • Enhanced family friendly provisions
  • Additional holiday entitlements
  • Perkbox benefits
  • Non-contributory pension scheme. 

The Role:

Reporting to the Head of Advice, Issue Reporting and Eligibility (AIRE) Business Support, the purpose of this role is to provide effective and efficient administrative support within Asylum Services. The role holder will be responsible for minuting meetings, including the Safeguarding and Contract Management meetings attended by senior staff, commissioners and trustees. They will take responsibility for the management of allocated inboxes, managing prioritisation, delegation and/or response. In addition, they will provide executive support as and when required by the Director and Deputy Director of Asylum Services.

The role holder must be highly organised and enjoy working within a busy environment with the ability to exercise a high level of confidentiality, demonstrate good judgment and use their initiative to prioritise work. The role holder will have strong written and verbal communication, excellent administrative skills, demonstrable organisational skills and the ability to maintain a balance among multiple priorities.


Duties and Responsibilities:

  • Minuting meetings including the Safeguarding and Contract Management meetings with senior staff, commissioners and trustees in attendance.
  • To prepare professional reports for management and commissioners with a high degree of accuracy by collecting, collating and checking information from a variety of sources.
  • Responsible for the management of allocated inboxes, triaging and allocating communications to the appropriate team.
  • Managing subject access requests from acknowledging receipt through to response in accordance with procedure.
  • To clearly demonstrate and observe confidentiality and respect for boundaries.
  • Promote equality, diversity and Migrant Help values in all actions and activities.


The above list of job duties is not exhaustive; the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.  

  • This post is subject to a Disclosure and Barring Service (DBS) check
  • This post is subject to Counter Terrorist Check (CTC)


Therefore the applicant must:

  • Be able to provide documents to show their right to work in the UK ie valid passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalization as a British citizen, Biometric Residence Permit etc. 
  • Be able to provide continuous UK address history for the previous 5 years.
  • Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment


​​We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job

Posted on: 11 January 2022
Closed date: 25 January 2022 at 23:59
Tags: Admin, Advice, Information

The client requests no contact from agencies or media sales.