Glasgow, Glasgow City
£33,500 per year
Contract, Full-time
Job description

Regional Trafficking Services Manager

Location: Paisley and Glasgow

Fixed-term contract until 31st March 2021

Full-time: 35 hours per week over 5 days

Salary: £33,500 per annum with an increase after successful probation

Closing Date: 4th October 2019

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects migrants, treats them with respect and enables them to become successful members of their communities. 

We are currently recruiting for a Regional Trafficking Services Manager within our Paisley office.

This vacancy is open to both internal and external applicants.

The Role:

The scope of this role is to contribute to the overall success of our Organisation in accordance with Migrant Helps’ visions, values and objectives. The post-holder is expected, to provide the day to day management for the regional Victims of Trafficking Support Services (Scotland) and to ensure contractual/grant and statutory compliance on behalf of the organisation. The post-holder will ensure that quality standards are met and, where possible, exceeded. The post-holder is expected to maintain and develop excellent working relationships and referral procedures with, and between external stakeholders in order to improve the access to and quality of mainstream and specialist services for trafficking/modern slavery clients. They will work consistently to ensure the continuous development of the role and ensure that the service is delivered according to procedures and processes which are accurate, professional and consistent at all times.

The Requirements: 

The successful candidate will lead the Victims of Trafficking services for the region, responsible for day to day operational management of staff and services, managing workload allocation and delegating work appropriately to ensure effective delivery of service across the region. The successful candidate will need excellent communication skills to be able to engage with internal and external stakeholders and work with regional teams. They will motivate the team to work effectively and to a high standard, inspiring a positive attitude to client service and continuous improvement. They will take a continual service improvement approach to ensure the services remain responsive to client needs and in response to contractual, legislative or policy changes in the sector.

This post requires OISC Level 1 competence (or a willingness to achieve it) and is subject to an Enhanced Disclosure and Barring Service (DBS) and Counter Terrorism Check (CTC).  The successful candidate with the support of their line manager, will be expected to take responsibility for their personal development (CPD) and identification of training needs through participation on Migrant Help Professional Development Review (SAA) programme. The post-holder requires flexibility to work unsocial hours by prior arrangement, travel throughout their specified region and travel in the UK as required.

Please submit

  1. a relevant CV,
  2. a detailed personal statement showing how you meet the specific requirements, skills and experience as outlined in the job description and job specification with a special attention to the added value you could bring.

Applicant that fail to provide both documents will not be considered for the post.


Due to the high volume of applications we receive, successful candidates will be contacted within 5 working days after the closing date.

Closing date: 4th October 2019

As part of your role, it is important you operate within Migrant Help’s values:
Protection, Diversity, Equality, Partnership, Innovation and Excellence.
Migrant Help is proud to be an equal opportunities employer.

Posted on: 04 September 2019
Closed date: 04 October 2019
Tags: Advice, Information, Management