Milton Keynes
£20,700 per annum FTE
Permanent, Part-time, 12.0 hours per week (2 days 5pm – 11pm)
Job description

Crisis Recovery Worker
Ref: 443
Salary: £6,713.51 actual salary (£20,700.00 F.T.E)
Hours: 12.0 hours per week (2 days 5pm – 11pm)
Location: Milton Keynes

Our Crisis Cafes offer a safe, welcoming and non-judgmental environment outside of normal working hours for those who feel in mental distress or crisis.  The role will involve assessing needs and offering one to one support to service users to enable them to begin the process of improving their mental health and wellbeing and to providing clarity on services and pathways available in the area. The role will be part of a larger Crisis Café team made up of Crisis Recovery Workers, Crisis Peer Support Workers, Team Leaders, and volunteers

Service Delivery

  • Deliver crisis focussed one-to-ones and ensure outcomes which supports individuals experiencing a mental health crisis in Bedford, Luton or MK in line with Mind BLMK’s agreed crisis service and requirements as well as contract requirements.
  • Assessing need and suitability for the service in line with the access to services process and undertaking one-to-ones.
  • Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
  • Carry out health and safety responsibilities as directed by the Crisis Cafe Team Leader in line with Mind BLMK’s H&S policies, procedures and guidance (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises).
  • Carry out cash handling responsibilities as directed by the Crisis Cafe Team Leader in line with Mind BLMK’s financial policies, procedures and guidance (records, petty cash income and expenditure).
  • Carry out responsibilities as directed by the Crisis Cafe Team Leader for the collection, updating, monitoring and reporting of service data in line with Mind BLMK’s contract and systems requirements and procedures.


  • When required and as directed by the Crisis Cafe Team Leader, represent Mind BLMK to ensure an external presence to promote Mind BLMK’s services to increase awareness and beneficiaries.
  • Identify and build good working relationships with community groups, relevant services and activities for partnership work and signposting, as well as keep updated information about them.


  • Work within the ethos, vision and values of the organisation and in line with the
  • organisation’s policies and procedures.
  • Establish and maintain effective working relationships with the Mind BLMK team and relevant key post holders.
  • Attend and contribute to meetings relevant to the role (own supervision, appraisal, staff, peer group, AGM, Local Oversight Group, Mind BLMK Council and external as required).
  • Commit to and complete training and qualifications identified for the role in line with organisational need, Staff Development and Training policies and procedures.

Closing Date: Tuesday 7 December 2021 at 5pm

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

No agencies please.


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Posted on: 25 November 2021
Closing date: 07 December 2021
Job ref: 159268_MD
Tags: Social Care/Development, Support Worker
Job closes in 6 days
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