Breathing Space Lot 9 Facilitator
Breathing Space Manager
Senior Breathing Space Lot 9 Facilitator (TBC)
36 hours per week
ANNUAL LEAVE ENTITLEMENT
27 days plus bank holidays
To triage, signpost and support Orbit residents with mental health needs in Lot 9 (geographically spread across the UK) of the Breathing Space Project. Early intervention/prevention and a person-centred approach is at the heart of the service, and you will therefore develop a service which responds early, helping people to manage their own wellbeing. You will provide wellbeing support, information, and signpost to services to keep people well and aid recovery. You will work with existing staff within Orbit and Mind in Bexley to ensure that services are culturally appropriate and accessible.
ACCOUNTABILITIES / RESPONSIBILITIES
Triage, Wellbeing support and signposting:
- Delivery of a triage service to provide wellbeing support for, and signposting of Orbit customers in Lot 9, enabling them to stay well and aid recovery.
- Deliver with others a programme of triaging, support and signposting that is preventative and person-centred, facilitating empowerment and self-management.
- Engage with residents, groups and organisations across the Lots, and specifically Lot 9, to co-create activities that support the aims of the Breathing Space programme. This may include the development of digital peer-led groups and activities.
- Participate in peer support groups for Lot 9 and other Lots managed by Mind in Bexley.
- Develop good working relations with internal teams within Orbit, Mind in Bexley, and across the Breathing Space Lots partnership.
- Build partnership with external organisations that will benefit clients and bring mutual benefit to our organisations.
- With other staff contribute to the ‘Marketplace’ of providers, though partnership building and information gathering, ensuring referral pathways are established with other service providers.
- Participate in initiatives that improve working relationships within the wider voluntary and other sectors, to bring benefit to those with mental health needs.
- Administration of referrals for the nine Breathing Space Lots as and when required including covering for the Breathing Space Manager and /or the Breathing Space Administrator during periods of leave and absence.
- Co-ordination of referrals including responding to queries from the Lots, Orbit Tenancy Staff, and Orbit’s Wellbeing Lead as and when required including covering for the Breathing Space Manager/Administrator during periods of leave and absence.
- Apply the values of Co-production to all that you do, working collaboratively with others including people affected by mental ill-health, the wider team and partners to ensure services are culturally relevant and meets the needs of beneficiaries.
- Working with others, pilot new ideas and interventions that support the aims of Breathing Space, learning from results to strengthen the future programme.
- Maintain and manage records relating to programme and project spend, including inward investment measures.
- With others, produce marketing materials including website copy, reports, briefing documents, and other publications.
- Monitor, using Orbit templates to report the progress of the clients including individual case analysis.
- Evaluate stakeholder and customer feedback and develop a system of continuous improvement.
- Ensure the programme is integrated into Orbit’s/Mind in Bexley’s communication strategy/ethos and adheres to policies/procedures.
The post holder may be required to undertake other duties deemed appropriate for their grade as directed by their line manager.
This post may require some flexibility with working hours. Blended home and office based required (office base is Bexleyheath in Kent). Post is currently 36 hours per week until 31 March 2022 with potential for an extension thereafter
Essential = shortlisting criteria
- Good communication skills with the ability to engage and develop relationships with a wide range of stakeholders
- Ability to deliver a community engagement role within an outcome driven environment
- Openness to new approaches and ability to adapt to change
- Able to work collaboratively with staff, users and other services
- Strong organisational and planning skills, the ability to prioritise competing demands, and ability to deliver work to tight deadlines
- Work flexibly as part of a team
- Work in a culturally sensitive way with people from a variety of roles and backgrounds
- Previous experience of working with people experiencing mental ill-health/lived experience
- Excellent IT skills with intermediate knowledge and experience of Word, Excel spreadsheets, databases including Salesforce and Views.
- Ability to travel locally to meet the requirements of the role
- Knowledge of the principles of co-production and peer led approaches
- Experience and knowledge of safeguarding, positive risk and risk management procedures
- Multi-site experience
A Mind in Bexley application form is required with the application, CVs cannot be accepted in place of the Mind in Bexley and East Kent application form.