Croydon Health and Wellbeing Space Service Manager

Reporting to:        Head of Social Inclusion & Support Services

Responsible for:  1 x Co-ordinator, 3 x Advice, Information and Guidance Workers; 1 x Domestic Abuse Support Worker, 1 x Advice, Information and Guidance/Volunteer Lead

Hours:                   36 hours per week (full-time) worked in the CHWS within a six-day rota. The service is open from Monday to Saturday, 9am to 6pm, therefore you will be expected to work with your colleagues to ensure the space is staffed with at least two or more people from 9am to 6pm. This will include working one Saturday in four weekends.

Location:               Croydon Health and Wellbeing Space, Unit 1101-1102, Whitgift Centre, 1 North End, Croydon CR0 1UY and other mobile locations in the borough that may be developed.

Purpose of the role:

Established in partnership with the BME Forum and the NHS, the Croydon Health and Wellbeing Space (CHWS) is an innovative partnership approach to overcoming the barriers faced by people in need of mental health support, especially those falling through the gaps of traditional mental health support. The service offers drop-in advice, information, and support including crisis and psychological support, in addition to individual appointments, support groups and workshops, and access to specialist advisors such as the Welfare Benefits Advice Service.

The CHWS Manager will lead a team of staff and volunteers and work closely alongside (but not manage) the SLaM Mental Health Transformation Programme teams based at CHWS including the Recovery Space Day Team (providing crisis mental health support) and the NHS Psychology Team, as well as those working in the community including the Mental Health Personal Independence Co-ordinator Service (PICS) and Ethnicity & Mental Health Improvement Preprogramme Mental Health (EMHIP).  The CHWS manger will also work closely with other mental health service providers and voluntary and community sector organisations in the borough to ensure the CHWS is effectively promoted to and connected with other providers.

Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

We encourage applications from those with Lived Experience.

To apply please send your CV and a Covering Letter explaining:

• Why would you like to apply for this role?
• How your skills and experience relate to the competencies in the Person Specification of the job description?
• What value you can add to the service?