Croydon, Greater London
£25,000 - £28,000 per year
Permanent, Full-time
Job description

Recovery Space worked to work as part of a team in the provision of a non-clinical  Recovery Space (crisis café) for Mind in Croydon and funded by Croydon Clinical Commissioning Group.The Recovery Space operates in the evenings with people triaged by the Emergency Department of Croydon University Hospital or from the Crisis Assessment Team (CAT). The Space provides a warm and welcoming holding space for those referred. Key responsibilities include:

  1. To work as part of a team including Recovery Space staff providing the day-to-day operational delivery of the Crisis service, including 1:1 support for no more than 300 service users per month/10 service users per day
  2. To work a spart of a team to meet monthly, quarterly and annual targets against KPIs
  3. To promote the highest quality of service by liaising with relatives, carers, and local services including external agencies and other voluntary sector organisations as necessary
  4. To promote service users’ views and needs throughout all aspects of the project including follow-up calls for clients and collating satisfaction surveys
  5. To facilitate clients to move closer towards volunteering/employment roles

We are looking for passionate and committed candidates with solid experience in the mental health field who are looking to work in a supportive team environment providing holding support to referred clients.

The service is open 365 days per year and involves evening work and some weekend evening work which is arranged on a rota basis with the rest of the team.

Application Instructions

Covering letter explaining fit for role plus CV

More about Mind in Croydon
Mind in Croydon

Mind in Croydon is a highly regarded mental health charity, working to promote good mental health. We seek to empower people to lead a full lif... Read more

Refreshed on: 07 October 2021
Closed date: 18 October 2021
Job ref: RSW
Tags: Advice, Information, Support Worker

The client requests no contact from agencies or media sales.