Hackney, Greater London
£27,107 per year
Permanent, Full-time
Job description

Main Purpose of Job


Mind in the City, Hackney and Waltham Forest, working in partnership with Turning Point and Antidote, provide the City and Hackney Recovery service.  The service is based in each of City and Hackney’s neighbourhoods in order to be accessible, local and inclusive.  A full integrated service, shaped by the community needs and voices of service users, carers, families, & communities, all staff and volunteers will contribute to recovery, social inclusion and improving the quality of life of all our service users in the City of London and Hackney borough. The service has three elements:  Out There, Everywhere- specialist outreach, in reach and engagement; Building Blocks- low, medium and hi-intensity support pathways; and Get Connected- building on our local, person and shared assets to provide recovery capital and peer support. This role will lead on providing clients with time limited support to people as they are leaving hospital and ensure they are connected to supports in the community.


Main tasks and responsibilities


  • To provide allocated patients with time-limited signposting to services available in the community
  • To work with people with substance use issues as they step down from treatment or interventions elsewhere, such as hospitals
  • To provide a period of support and handover, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing re- admission to hospital
  • To assist people to access an assessment for Adult Social Care where appropriate, and to provide information in connection with personal budgets
  • Where necessary, introduce the person to some services by accompanying them on their first visit or arranging for an appropriate local volunteer to do so
  • To supply information on what benefits the person may be eligible for and to direct them to sources of information and advice on this as needed
  • To provide the person and their carer where appropriate with a plan on what is recommended and how to access it
  • The navigator will have access to a range of information sources about services and support available in City and Hackney but will be expected to develop their knowledge further through local networking, also keeping up to date with service changes and developments
  • Ensure that patients receive the right level of help at the right time and experience a joined-up service between health and social care, especially where multiple services are going in. This may involve:
    – re-referring people to health and social care services when their case has become inactive
    – alerting involved professionals where there is a need for urgent action or need for step up in care.
    – liaising with health, social care and voluntary sector partners involved in the person’s care to ensure a streamlined and co-ordinated approach


To apply, please complete visit our website No late applications will be accepted unless an extension is needed as a reasonable adjustment for disability. Should this be the case, please email HR at the address provided on our site. Interviews will be held the second week of December.

Mind in the City, Hackney and Waltham Forest is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. 

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please make sure you fill out the Equal Opportunities portion of the application form. 

We at Mind CHWF want to assure you that your privacy and the security of your data is our top priority. It always has been, and it will continue to be, as we refine our policies and internal processes. Please take a moment to read through our applicant’s privacy notice. 


More about Mind in the City, Hackney & Waltham Forest
Mind in the City, Hackney & Waltham Forest

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Refreshed on: 22 November 2020
Closed date: 30 November 2020
Tags: Social Care/Development

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