London, Greater London

£29,705 (incl. London weighting)


Job Description

This is an exciting opportunity to join Mind’s growing Workplace Wellbeing team, which is spread across England and Wales. We provide support, advice and guidance to organisations on how they can create a mentally healthy workplace.

Employers are increasingly recognising the business case and importance of supporting employees to have good mental health at work, which has led to a sharp rise in our engagement with organisations across various sizes and sectors. The Workplace Wellbeing team is expanding in order to meet this growing demand effectively and build on the excellent work we have done with employers to date.

As a Client Support Officer, you will support the Workplace Wellbeing Services team in the ongoing provision of paid-for products and services to clients. These currently include training/learning products, consultancy services and Mind’s Workplace Wellbeing Index, a benchmark of best policy and practice in workplace mental health.

The core focus of your role will be to work with the Account Managers and other colleagues in the Workplace Wellbeing Services team to support client relationships and coordinate the delivery of our paid-for products and services to clients.

You will be someone who is highly organised with great attention to detail and able to undertake a varied and at times fast-paced workload, as well as being able to prioritise work effectively. You will also have excellent communication skills (verbal and written) and the ability to work as part of a team, building effective working relationships with staff in other departments and outside of the organisation as required and showing a high level of customer care.

To apply, please follow the link below to our website.

Closing date: 12 December 2018

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Job title / Keyword