Cardiff, Cardiff
Stratford, Greater London
Salary £32,772 - £38,257 – (+ Locations Weighting)
Permanent, Full-time
Job description

We’re Mind, the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.

You will join Mind at an exciting time, as we begin implementation of our 2021-2025 strategy. As Senior Social Media Officer, you will play a key role in achieving our vision.

Reporting to the Digital Content Manager, you will oversee planning and content production processes of our social media channels, and play a lead role in developing, testing, and reporting on innovative digital content.

You will work collaboratively with staff across Mind and external contacts, making sure that content planning is aligned with organisational planning and external events.

You will lead on Mind’s digital response to external activity, working closely with the Media team to develop appropriate responses and supporting the Digital Content Manager in crisis management.

Supporting the Digital Content Manager you will work with an external moderation supplier to manage Mind’s social media engagement, developing processes and on-going training and quality assurance. You must be an empathetic person who understands the impact of mental health problems and how this can affect the way people access our services through social media.

To be successful in this role, candidates will have demonstrable experience in a social media role, including planning and delivering digital content across a range of channels, with the ability to develop digital content for different audiences across online communications. You will also have experience of maintaining and protecting an organisation’s brand in a variety of formats.

Knowledge of Adobe Creative Suite, in particular Adobe Illustrator, is essential for this role.

Experience in Audio/Visual content production would be desirable, however is not essential.

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please complete an application form addressing how you meet the criteria for the role referring to the job description and person specification attached.

Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.

Closing date: 25th April 2021

Posted on: 09 April 2021
Closed date: 25 April 2021
Job ref: MIND107907
Tags: Communications, PR, Marketing