Stratford, Greater London
£21,932 per year + London Weighting Allowance (£3,310)
Permanent, Full-time
Job description

35 hours per week

We’re Mind, the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.

We are looking for someone who is real, personal and compassionate. In the competitive and constantly changing environment that charities find themselves in, providing a stand out experience to supporters has never been more important. This exciting opportunity, to join a growing supporter care team whose aim is to deliver exceptional customer service to each and every person it supports, should not be missed! 

Engagement and communication is at the heart of this role so if you enjoy speaking to people and can deliver great customer service, then this could be just the role for you.

Experience of working in a busy, customer-focused environment is desirable as well as exceptional administrative skills, excellent attention to detail and your ability to communicate passionately and confidently about Mind’s work.

Please follow the link below to our website.

To find out more, please download the full job spec and person specification.

Closing date: 30th September 2019  

Interviews: week beginning 7th October 2019

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Refreshed on: 23 September 2019
Closed date: 30 September 2019
Tags: Admin, Communications, PR