Morgan Law are proud to be working with this prestigious not for profit organisation to recruit a Associate Director of Technology on a permanent basis. The Technology team is undergoing a large scale period of transformation and is looking for someone to continue the organisation on its journey.
About the role
You will be responsible for the leadership and operational management of our internal Business Analysts and Technology Projects team and for Business Relationship activities, managing technology projects and providing oversight on application support within our hybrid infrastructure portfolio, which includes both on premise and cloud platforms. You will ensure that we maintain effective partnerships with the departments to support their operational and business requirements, while advocating a culture of accountability, ownership and excellent customer focus.
To be successful, you will need the ability to lead on a range of services and projects, demonstrating a detailed understanding of the impact of change. With a high level of technical knowledge you will lead by example, quickly gaining trust and credibility and achieving best practice and customer satisfaction.
Leadership and management of the Business Analysts and Technology Projects team in the Service Operations function including ongoing development of the team and recruitment needs
Build strong relationships across the NCIs, promote best practice and maintain high standards.
Establish and manage communication channels within and among departments to enable them to easily provide their feedback to IT on Technology issues and to clearly understand what Technology services are available and how to use them Align with other Technology teams such as Infrastructure and Service Desk Manage outsourced services and the respective vendors, ensuring contract terms and targets are met, service reviews take place and contracts are robustly managed and supported while contributing to a defined operating model and the future road map for Technology.
In return they offer a unique environment with opportunities for continuous learning, generous annual leave for work life balance, season ticket loans and a range of benefits including discounted entry to attractions and what we feel is a market leading package when it comes to our pension scheme.