Digital Officer

We have a new opportunity for a Digital Products Officer with professional experience of managing content management systems (Drupal, WordPress or similar), working with digital agencies, optimising digital content using Search Engine Optimisation best practice, using accessibility tools and principles, and writing for the web.

As part of the Digital Products Team, you will support the Digital Products Manager with our digital portfolio of products and services to support those living with and affected by MND. You'll support colleagues across the organisation to deliver the best experiences possible for our audiences across all digital products.

Our digital products include our website, microsites, online shop, forum as well as third party platforms. You will support with the hosting, management, and compliance, and help improve user experience, journeys and engagement using data and usability testing.

You will have the opportunity to see and support new enhancements and developments through the agency briefing stage, right up to delivery onto our website. You will ensure training materials are updated or created and deliver online or face-to-face training sessions, as required, to ensure our content editors are comfortable using any new features. If you have the digital knowledge and experience, we can support you to deliver effective training for our editors.

This role will also involve supporting an ongoing programme of digital inclusion, ensuring our digital products and content meet WCAG 2.1. AA accessibility standards.

The official job title for this role will be: Digital Products Officer


What are we looking for?

Professional experience of developing and publishing engaging digital content using a CMS (content management system) such as Drupal, WordPress or similar.

Experience of optimising website content with consideration of SEO and digital best practices. As well as knowledge of digital accessibility tools and principles to ensure our website content is accessible for everyone.

Experience in writing for the web or digital channels. Excellent copywriting, editorial and proofreading skills, and the ability to translate complex information into clear and accessible content tailored to a variety of audiences.

You should have excellent communication skills and attention to detail. with great time management, prioritisation, and organisational skills to manage a busy workload.

Experience of training people to use digital tools is advantageous. However, the Association can support the successful candidate with this skill set.

For full role responsibilities please view the job description.


Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work,Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Professional experience of managing website content using a content management system (Drupal, WordPress of similar)
• Experience of developing digital products alongside an agency
• Experience of optimising website content with consideration of SEO and digital accessibility best practice
• Experience of ensuring digital products and content meet accessibility principles, such as WCAG 2.1. AA.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

Alternative Applications

To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.

Important Information

Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.