The Motor Neurone Disease (MND) Association have an exciting opportunity for a National Care Manager to join our Care Directorate at our national office in Northampton, where we operate a trusting, collaborative, and agile working environment.
Salary: c.£35,000 per annum plus benefits
Location: Northampton with agile working
Hours: Full-time 37 hours per week
Contract Type: Permanent
About the role
The National Care Manager is responsible for the management, day to day running and adequate resourcing of the MND Association's Support Services and Care Administration Team, as well as supporting the Head of National Care with reporting on impact to Directors and Trustees.
You will be responsible for leading a motivated and compassionate staff team, providing leadership, support, and a culture of continuous improvement, whilst ensuring the Associations values are consistently demonstrated.
You will ensure the service makes best use of the CRM system and technology, and work is delivered to agreed timescales and within budget.
This role will also work effectively in building relationships with other charities and support agencies to identify opportunities for joint working, sharing good practice and helping drive innovation.
What are we looking for?
You will have excellent team and people management skills to lead and motivate staff and volunteers, together with experience in grant programme management and the ability to optimise the latest digital technology to drive success.
Your key skills will also include:
- Good relationship building skills and the ability to be tactful, diplomatic, and sensitive to the needs of others.
- Strong influencing skills and an ability to build and establish good relationships with a range of stakeholders.
- Knowledge of Health and Social Care, medical and research issues
- Ability to respond quickly and effectively to changing needs, service requirements and to meet tight deadlines.
- Experience of operating in a modern digital workplace with experience of online case management systems and an understanding of the importance of data quality
- Strong analytical skills to interpret and present statistical management information effectively.
For full role responsibilities please view the job description.
How to apply?
We would love to hear from you, if this sounds like the perfect opportunity for you, apply online now and submit a supporting statement and CV.
The MND Association was founded in 1979. Our mission is to improve care and support for people with MND, their families and carers. We also fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised and addressed by wider society.
We operate an agile working environment within a flexible office space using the latest technology and digital infrastructure. This, together with a high level of trust and performance driven culture, gives staff the freedom and flexibility to work in the best way for them, the Association and, most importantly, people with MND.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
This role is currently based remotely due to the covid pandemic. In normal circumstances this role will be based at our national office in Northampton with an option for agile working.
Please submit your application as soon as possible; due to the high volumes of applications we receive, we reserve the right to close any adverts before the closing date once we have received sufficient applications.
Our selection process will be multi-stage; this may include video call screening, psychometric assessments, and competency-based interview/s.
We request that recruitment agencies do not contact us in relation to this role. We work hard to fill our roles directly and if assistance is required, we operate a PSL, which currently closed for review. We do not accept speculative CVs from recruitment agencies/ head-hunters.