Position: Customer Services and Central Administration Officer (Wales)
Type: Full-time (35 hours per week), permanent
Location: MS Cymru Office (Cardiff – Wales) – Currently home-based
Salary: £24,813 - £27,622 plus excellent benefits
Salary Band: Band C, Level 3
Department: Supporter Service
At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.
About this job
Our Customer Services and Central Administration Officer role sits within our new Customer Services and Central Administration team.
This team works with our supporters, volunteers, groups, members of the public and internal customers to provide a high level of customer service and support.
You will have experience of managing, maintaining and developing customer relationships and of working within a customer service environment.
We are looking for a Customer Services and Central Administration Officer to support our Wales team, and we are ideally looking for a Welsh speaker.
We offer 35 days annual leave (including bank holidays), travel loan and various other benefits such as supported developmental opportunities.
The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our new 5 year strategy.
Closing date: 9am on Wednesday 20th January 2021
To apply and for more information:
In order to apply for this role, please submit an updated CV and supporting statement indicating how you meet the criteria as set out in the person specification in the attached job description.
We are committed to promoting equality and diversity.
No agencies please.