Cricklewood, Greater London
London, Greater London
Circa £47,220 per annum
Permanent, Full-time
Job description


Position: Digital Engagement Manager
Type: Full-time (35 hours per week), permanent
Location: MS National Office, NW London (Currently home-based)
Salary: Circa £47,220 per annum
Salary Band: Band H, Level 1
Department: Digital and Content

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

We are looking for a passionate and dedicated people person to lead our digital engagement function.

In this role, you will have the opportunity to work alongside a team of experienced channel specialists, providing leadership as we continue to innovate across our ever-growing digital channels.

You must love collaborative working, always seeking opportunities to work alongside teams to help them develop their digital engagement strategies for campaigns, appeals, new technology and products.

You will use your understanding of 360 campaign management, the supporter journey and personalisation to share content that drives income and engagement across our website, social media, email, video, influencer and paid marketing channels.

As an experienced people manager you will always be looking for ways to empower and motivate your team. You will love working with them to create new ideas and new ways of working to help increase our impact.

Together you will lead on a series of exciting projects including evolving our digital and content strategies, launching a brand new forum and developing tailored email programmes to help people live better with MS.

You will be joining us at an exciting stage of our digital programme as we shape the way we engage with supporters. This is a fantastic opportunity to be part of a supportive and vibrant team, who are dedicated to making a difference for people with MS.

We offer 35 days annual leave (including bank holidays), travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our new 5 year strategy.

Part of this exciting transformation will include an office move from our current National Centre in Cricklewood, NW London to a different location in London. We are currently defining where and what type of accommodation this will be and we really want our staff to be involved in that decision.

Closing date: 9am on Wednesday 6th January 2021

In order to apply for this role, please submit an updated CV and supporting statement indicating how you meet the criteria as set out in the person specification in the attached job description  

We are committed to promoting equality and diversity. 

No agencies please.

Refreshed on: 17 January 2021
Closed date: 20 January 2021
Job ref: 157202_MS
Tags: Marketing, Digital