NG7, Nottingham
£22,000 - £24,000 per year (depending on experience)
Permanent, Contract, Full-time
Job description

Director of International Support Unit


Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week


Salary guideline:

£22,000 – £24,000 (depending on experience)


Terms of Employment:

12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period, Extendable)


Application Process & Closing Date:

Send an up to date CV and supporting Covering Letter by Email by no later than 31st July 2019


Approx. Interview & Role Commencement Date(s):

Interviews: W/C 5th August 2019

Start: ASAP thereafter


NB: -

  • Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please include your Skype ID in your application.
  • Muslim Hands reserves the right to end the application procedure early should the right candidate be found.



Muslim Hands is a UK-based international relief organisation working in over 40 countries worldwide. International Support Unit (ISU) support the development of Muslim Hands partner offices in the areas of fundraising and communication, program management, administration and finance and at the outset the unit will focus on the following countries non-exhaustive list Canada France South Africa and the United Kingdom.  


Main Responsibilities:

Personal Assistant to Director will be based at Muslim Hands headquarters Nottingham, the purpose of the role is to provide full administrative and secretarial support at a senior level to the Director of the international support unit. The personal assistant will be at the heart of the international support unit to ensure the smooth daily time management, scheduling of meetings and correspondence, further handle sensitive and complex issues in a professional and objective manner. Take the initiative when appropriate, especially in the Director’s absence. The PA will be expected to travel between the Muslim Hands partner offices frequently.


As a Personal Assist to ISU Director, you will be responsible for:

  • Provide administrative assistance to maintain effective communication with supporting offices.
  • Produce monthly reports of all the supporting offices and assist in developing future KPIs for the ISU team.
  • Process correspondence, ensuring that incoming correspondence is dealt with by the director/or on behalf of the director, or other staff as appropriate.
  • Booking and arranging travel including flight booking, accommodations and visa according to the organisation’s travel policy.
  • Manage arrangements for Trustees’ and Sub-Committee meetings, including production/distribution of agenda and papers.
  • Co-ordinate ad-hoc meetings and conference calls including meeting preparations for the director when required - often at short notice.
  • Assist the ISU director in developing, implementing and monitoring the ISU strategy.
  • Assist director in following up agreed action on matters which fall within the director’s responsibility – chasing responses, triggering follow-up action.
  • Typing, compiling and preparing reports, presentations and correspondence
  • Acting as the first point of contact: when dealing with correspondence and phone calls
  • Managing the diary and organising meetings and appointments for the ISU Director
  • Liaise with stakeholders, national and international staff confidently either face to face, video conferencing or via the telephone as and when necessary and required.
  • Demonstrate and promote adherence to all Muslim Hands’ Policies, which encourage and support other members within the overseas fundraising offices.
  • Maintain absolute confidentiality with regard to the organisation's information and procedures
  • Any other duties as may reasonably be required by the director.



Person specification: -  

Essential for the postholder to:

  • Demonstrate eligibility to work in the UK
  • Educated to degree level or equivalent
  • Demonstrate Personal / Professional experience that of overseas travel and out of office hours working
  • Demonstrate working knowledge / experience of electronic diary management.
  • Demonstrate working knowledge / experience of Exceptional interpersonal and communication skills, at all levels both internally and externally.
  • Demonstrate working knowledge / experience of organisational skills and the ability to plan own work
  • Demonstrate working knowledge / experience of being responsible for paying attention to detail, with the ability to maintain a high level of accuracy
  • A flexible, pro-active approach to work, including the ability to prioritise and re-prioritise
  • Ability to deal with sensitive information with discretion and to maintain confidentiality. E?
  • Demonstrate working knowledge / experience of Excellent IT skills, including presentation software packages, preferably Microsoft Office Word, Excel and PowerPoint


Desirable for the postholder to:

  • Demonstrate ability to work on own initiative
  • Possess direct experience undertaking similar duties as described above
  • Possess satisfactory experience within an international NGO / Charity Organisation
  • Possess ability to effectively communicate in additional languages.


Please register your interest and apply by sending in your current CV and a suitable covering letter.


Deadline for applications is 31st July 2019 however we reserve the right to end the application procedure early should the right candidate be found. 


NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

More about Muslim Hands
Muslim Hands

In 1993, a community in Nottingham, moved by the devastation of the Bosnian war, sprang into action. A small group of volunteers began collecti... Read more

Refreshed on: 25 July 2019
Closed date: 31 July 2019
Job ref: PA/ISU/UK-R1
Tags: Admin, Project Management

The client requests no contact from agencies or media sales.