North Yorkshire
£20,010 per year
Job description
Housing Management Worker

Job type - Full- Time/ Permanent
Salary - £20,010 per annum
Hours - 35 (plus 5 hours paid lunch breaks)
Working pattern is Monday to Friday 9-5
Location- Teesside

Do you have what it takes to seize opportunities and deliver results? Can you think differently, pursue creative ideas, and provide reliable support to both internal and external customers? We are a national social justice charity with more than 50 years' experience of changing lives, building stronger communities, and reducing crime. We help support, house, educate, advise, and speak out for disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.

Who we are looking for?

Non-commissioned Housing service providing accommodation and housing related support for those experiencing homelessness, substance misuse, domestic abuse, offenders, mental health, physical health, care leavers and families.
No formal requirement for specific qualifications, although good English, Maths and Computer literacy are essential.
Requirement for previous experience in housing and working with these client groups is essential.

Duties and responsibilities include but are not limited to:

- Directly supporting tenants to manage their tenancy, assisting them with housing benefit claims and signposting them to relevant support services and liaising with support services where required .

-Experience of working in a support role using coaching techniques to help customers identify actions and solutions themselves and promoting and maximising independence is essential .

- Working with the Nacro Housing Management Team to ensure the correct tenancies are issued, sign up new tenancies and ensure the service user understands and accepts tenancy obligations.

- Work in partnership with the Housing Management team to ensure we are working within our voids and arrears targets, complying with Tenure Law, and abiding by our Housing policies and procedures.

- Ensure that all the required health & safety checks are undertaken in person or by direct reports, taking any necessary remedial action.

Full driving license and use of a car is essential to the role as it involves travel to dispersed accommodation throughout the Teesvalley, Hartlepool and County Durham

Enhanced DBS check

For details of the full role profile please click here

For Details of Nacro's excellent benefits click here

Please Apply online
Posted on: 22 September 2021
Closed date: 08 October 2021
Job ref: DS
Tags: Support Worker