West Yorkshire
£20.1k per year
Permanent, Full-time
Job description
Job type- Full time/Permanent
Salary- £20,010 per annum
Hours- 35 + (5 hours paid lunch) Monday - Friday
One week 8.00am -16.00pm
Second week 10.00am-18.00pm
Location- Leeds

Nacro Bail Accommodation Support Service (BASS) is a national contract commissioned by the Ministry of Justice. BASS provides accommodation for those individuals who are being released from custody on their home detention curfew (HDC), from court on bail or offenders who are currently in the community but there has been a break down in the address and they are unable to continue to reside there.

Who we are looking for?

The role sits within the Referral Hub at our Leeds office. The Referral Hub is the initial point of contact for all BASS related enquiries. They are responsible for processing the referrals which are received from stakeholders, such as prison, probation and court and making a decision regarding an individuals suitability and placement for service. They work cross departmental with operational staff to deliver an end to end service from point of referral to induction. This role is working with referrers of prison HDC and Prison and Court Bailees to access eligibility and suitability for BASS accommodation through a robust risk assessment process.

Reports directly to National Referral Hub Manager but will have a Senior Referral Officer for day to day support

Duties and responsibilities include but are not limited to:-

-To take referral and general enquires and provide accurate information and advice

-To take referrals from referrers over the phone, via email and fax, or within referral institutes or other locations as directed by the management team: assess the suitability of the application within Nacro " approach to risk management" framework; use informed and defensible judgement on acceptance, declines and incomplete applications. Liaise appropriately with the Service Manager/Regional Manager on complex or high risk/support declines.

- To make timely decisions regarding the placement of service users in services working in conjunction with support colleagues and managers and in line with contractual polices

- To maintain accurate records at all times relating to enquires, referral applications, assessment, outcome and placement of every service users

Essential skills:

* Good IT Experience, ability to gather, verify and act upon information
* High accuracy in data input
* Interest in Criminal justice system, mental health, self harm drug use.
* A non judgemental approach to service users is crucial to the role
* Good Team player

Experience in working with offenders desirable but not essential.

.A DBS check will be required for this role

Please apply online
Posted on: 09 September 2021
Closed date: 23 September 2021
Job ref: KS1329
Tags: Support Worker