Brixton, Greater London
Newcastle upon Tyne, Tyne and Wear
Coventry, West Midlands
£22,021 - £26,843 per year
Permanent, Full-time
Job description

 Please note that candidates appointed in London attract a London weighting of £3,300

NEA currently has a Benefit Entitlement and Claim Support Team of 5 officers and is now looking to expand the team with the addition of a new post.

The post holder will be responsible for giving comprehensive benefit entitlement advice and support to householders. The post holder will obtain relevant information about a client’s circumstances and offer accurate guidance about potential eligibility for additional benefit entitlements. This will include the completion of application forms as appropriate. Advice will be given over the phone, via online contact and in face to face settings as appropriate.

It will be necessary for the post holder to establish and maintain contacts with a wide range of appropriate voluntary, statutory, local authority, private sector and other relevant organisations to facilitate the referral of clients to the service.

The post holder will need good organisational skills, experience of providing benefits advice, excellent communication skills as well as an understanding of the needs of low income, vulnerable or disadvantaged householders. 

This post provides an exciting and rewarding opportunity to help the charity deliver its work programme and build its profile amongst regional stakeholders whilst developing and working on projects that bring social benefits and improvements to the well-being of low income and vulnerable householders whilst also meeting environmental goals. 

NEA is a national charity providing services throughout England and Wales. We are open to discussion of location with the successful candidate and so would welcome application from candidate, particularly those based in London, the North East or West Midlands.

More about National Energy Action
National Energy Action

National Energy Action (NEA) is a large national charity whose work to improve and promote energy efficiency brings social, environmental, hous... Read more

Refreshed on: 23 August 2020
Closed date: 01 September 2020
Job ref: NEABE&CSO2020
Tags: Advice, Information, Operations

The client requests no contact from agencies or media sales.