NEA aims to eradicate fuel poverty and promote energy efficiency to low-income and other vulnerable households through working in partnership with central and local government, fuel utilities, the health sector, consumer groups and NGOs.
This post provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.
NEA’s Energy Advisors are empathetic, polite and have good listening skills but are also knowledgeable, assertive and confident. Their main role is to provide one to one advice to clients referred through the charity’s Warm and Safe Homes helpline and to deliver energy advice presentations to groups. They also get involved in a range of tasks to support these activities. Energy Advisors sit within the Operations Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.
Whilst experience of providing advice to householders and knowledge of energy efficiency would be advantageous, they are not essential as NEA will provide full training to the successful candidate.
This is a full-time role - 37 hours per week Monday to Friday on a flexi-time basis.
This is a one-year fixed term appointment, and we are flexible about the location of the post. Office bases will be discussed with applicants on appointment, but staff are currently working from home on a temporary basis.
The job description which you will find on NEA’s website provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.
The client requests no contact from agencies or media sales.