Digital Research Coordinator

Posted by National Ugly Mugs (charity)

Digital Research Coordinator

Greater Manchester Check commute

£12,400 Part Time (2 days) £31,000 FTE

Contract, Part-time

Digital Research Coordinator

About the organisation

National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end violence against sex workers.’ NUM provides a mechanism... Read more

Job Description

We are looking for a Digital Research Coordinator to work with us on the scale up of our safety platform for sex industry workers.  After a successful grant application to the National Lottery Community fund we are embarking on a 3-year project to improve the user experience for our members and enhance service delivery through digital innovations.  We are looking for someone to be responsible for the qualitative and quantitative collection and analysis of NUM data to inform the digital project and to present and disseminate NUM data through digital and other means.  NUM holds national data on victimisation experiences among a wide array of adults in diverse sex industries, who are structurally and politically disadvantaged and who experience limited access to justice and other remedies to prevent hardship and build protection. A successful candidate to be naturally inquisitive, enjoy fact-finding as well as possess an understanding of the importance of evidence-based praxis.

The DRC will work with the Digital Product Coordinator and others across teams and engage with NUM members, organisations, leaders and scholars who may also be active adult industry experts. This position is part-time (2 days a week) and on a three-year fixed term for the duration of the digital project. The DRC reports directly to the Chief Executive Officer (CEO) and is accountable to the Executive Team (CEO and COO).


  • A minimum of two years’ experience in research and data analysis technologies and strategies in such disciplines as sociology, criminology, human geography, demographics, anthropology, etc. Those holding PhDs and research degrees are preferred but we will consider exceptional candidates at the MA/MSc or BA/BSc with statistical data analysis skills and work experience;
  • NUM is a digital charity, therefore ICT skills alongside a commitment to fully embrace digital as an integral part of day-to-day working. Proficiency in social research and data analysis programs, particularly NVivo and SPSS, along with the Microsoft Suite of programs, social media platforms, etc. is needed; 
  • Demonstratable skills in (academic) writing and publishing, including journal articles, conference papers, briefing documents, newsletters, infographics and ‘new literacies’ such as Blogs/Vlogs and other multi-media dissemination formats essential;
  • Experience with teaching and communicating complex ideas and an understanding of the theory of change, outcome measurement and information dissemination to a range of diverse audiences, interests and literacies;
  • A solid understanding of the UK sex industries and the complexities of violence, rights, safety and justice for these populations. Experience in and from sex industries is an asset;


  • A clear commitment to conducting high quality research and belief in the of value of mixed methods approaches in third sector research;
  • A keen ability to work independently and remotely as well as on-site and as part of a team;
  • Natural problem-solver with a bias to action and the ability to work to tight deadlines in environments with competing priorities;
  • Excellent judgement, decision-making abilities, poise and professionalism;
  • Detail-oriented and demonstrated ability to multi-task;
  • Flexibility and willingness to take on new tasks when required;


Research and Development

  • Co-develop instruments for collecting diverse user experiences alongside the build of a digital platform;
  • Revise our reporting forms based in insights from sex industry workers, our Research and Development Team and other stakeholders;
  • Co-develop and implement an evaluation framework for NUM organizational work streams;
  • Mine NUM’s existing victimisation database and produce internal and external reports along with other materials for dissemination to ‘end violence against sex workers’;
  • Work across our teams to gather insights on how best to capture and document impact and change.


If you are passionate about ending violence against sex workers and support the full decriminalization of sex work, we would love you to join us.  We expect our staff team to hold true to our core values of compassion, contribution, integrity and inclusion.

How to Apply:

To apply please submit your CV (3 pages maximum) and cover letter (4 pages maximum) by 5pm on Friday September 20th 2019.  Your cover letter should set out why you are interested in the post and demonstrate with specific examples from your experience and qualifications how you are the right person for this role. Please also include 2 references (including your most recent employer) and an indication of when they can be contacted.  We will contact successful applicants by 5pm on Monday September 23rd 2019 and interviews will take place on Thursday October 3rd 2019 at our head office in Central Manchester.  Please note that if you do not hear from us by 5pm on Monday September 23rd you have unfortunately been unsuccessful in your application this time.  Due to limited capacity we are not able to make contact with unsuccessful applicants.

Important dates:

September 20th 2019 by 5pm - closing date for applications

Monday September 23rd by 5pm - successful candidates notified by

Thursday October 3rd 2019 - Interview Day (the interview date is fixed and non-negotiable and candidates must be able to attend in person).

Start date for this role: TBE

Further information visit our website - National Ugly Mugs

If you have any specific access requirements or any questions in relation to the role please contact us at our head office.

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