In this important role, you are responsible for the day to day management of NCVO’s CRM, encompassing Microsoft Dynamics CRM, Microsoft Business Central, and our own API.
You will be working with staff across NCVO to ensure they are using CRM effectively and efficiently; by providing comprehensive support through training resources, classroom style sessions, and up-to-date documentation.
You will also be assisting the CRM and Data Manager by helping on projects that will deliver new features and also managing your own projects in line with NCVO priorities. NCVO is currently implementing an ambitious technology strategy; this is a great opportunity to work firsthand in our process of digital transformation.
You will be experienced in administrating a CRM system and have excellent communication skills, both written and verbal, explain technical issues to non-technical members of staff. You will work collaboratively and will cooperate with staff across the whole organisation including senior management. You work well under pressure and can manage multiple projects in a fast-paced, deadline-driven environment.
NCVO is fully committed to equality, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds.
How to apply
For more information and to apply, please click on the Apply button.
Closing date: 9:00 Tuesday 30 July 2019
Interviews: Wednesday 14 August 2019
Each day, millions of people make a difference to the causes they believe in through voluntary organisations and volunteering.
This thriving voluntary sector and volunteer movement are essential for a better society – especially in times of challenge and change.
That’s why, inspired and empowered by our 14,000 members, NCVO champions the voluntary sector and volunteering. We do this by connecting, representing and supporting voluntary organisations, from the smallest community groups to the largest charities.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922
Benefits for NCVO employees
NCVO offers attractive benefits including: 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and the option to purchase up to 5 more days each year, take 35 hours of volunteering leave per year, subsidised gym membership, season ticket loan, flexible working including opportunities to work from home/off-site, generous contributions to a stakeholder pension scheme and training and development opportunities. We are located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.