£36,000 per year plus £2,000 essential car user allowance
Permanent, Full-time
Job description

Extra Care Area Manager (Retirement Housing)

Location: Covering 4 schemes in Oxfordshire and 1 scheme in Trowbridge

Hours: Full Time

Contract: Permanent 

Salary: £36,000 plus £2,000 essential car user allowance 


Our client is currently looking for an experienced housing professional to join them as an Extra Care Area Manager.  The role will deliver high-quality services to customers living in their Extra Care schemes and will ensure that key business targets are met, the on-site teams are fully supported and have clear direction both in the delivery of services and outcomes.


What you will be doing: 

  • Taking responsibility for the operational housing management of the Extra Care Schemes within your area.

  • Actively leading Managers and their teams, supporting excellent performance and facilitating opportunities for growth and development.

  • Effectively communicating organisational goals and customer strategy to the wider team in order to set clear standards and expectations.

  • Taking responsibility for resolving any service failures by demonstrating confident decision making, efficient communication and a customer centric approach.

  • Ensuring that residents have a voice and are appropriately consulted and actively involved in the management of their local area.


They’d love to meet someone with:  

  • Proven people management experience with the ability to lead, motivate, build and develop strong teams.

  • Significant tenancy and neighbourhood management experience.

  • Excellent knowledge of housing and related legislation.

  • Experience of working with vulnerable clients and a good knowledge of safeguarding.

  • Experience of working in partnership with external organisations in achieving shared goals


Due to the nature of the role, you must possess a full UK driving licence.


Please note the successful candidate will be required to complete an enhanced DBS application and this will need to be returned and verified before a start date can be provided.


Amongst what they offer you is: 

  • £36,000 plus £2,000 essential car user allowance 

  • 28 days holiday PLUS Bank Holidays!

  • Contributory pension scheme 

  • Private health care

  • Opportunities for development and professional training

  • Discounted gym membership

  • Retail discount scheme


About the company:

They are a forward-thinking housing association, on a mission to build thriving communities where people can live happily in a home they can afford.


They work right across the Oxford to Cambridge Arc, and own or manage over 19,000 homes. As one of the top 25 housing associations for developing new homes in the country, they remain committed to delivering high-quality affordable housing to those who need it the most.


Their work in retirement living is no exception. They believe in creating modern communities where over-55s can live in desirable, social, and independent spaces. Safe in the knowledge that we have extra tailored care and support available if it’s needed. This is all possible thanks to a dedicated and passionate retirement living team. A team that you could be part of.


Our client reserves the right to close this recruitment if it is deemed that they have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

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Posted on: 10 January 2020
Closed date: 05 February 2020
Job ref: NTXIG495088
Tags: Social Care/Development