City of Bristol
Permanent, Full-time
Job description

Outreach Worker / Homeless Support Worker
Bristol
£25,295 - £28,785 pa
Permanent / 37.5 hours per week

Do you want to work in a role where you can support people to rebuild their lives?
 
About the role
Our client believe that people can and do  recover from the issues that create homelessness and they are working across Bristol delivering shifts on the streets, drop-ins at local Day Centre’s, and working with accommodation providers and the local authority, to reduce rough sleeping to as close to zero as possible.  
 
When working as an Outreach Worker you are involved in making contact with people sleeping rough, assessing their needs and delivering personalised case management; to support individuals to make the move away from the streets. Outreach Workers also work in partnership with multi-disciplinary teams and agencies.
 
What our client are looking for
Our client are looking for highly motivated people who share their ambition and have some experience of dealing directly with the public and/or customers in a busy service environment. Great communication skills and experience of working effectively with others is essential in this role. 
 
This role will suit someone with experience in dealing with rough sleepers with multiple needs and the ability to work with challenging behaviour. You will also have some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services. If you have the ability to empower individuals to make positive changes and a willingness to develop these valuable skills they want to hear from you.
 
Above all they are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.
 
Flexibility is required as you will be working outreach shifts at unsocial hours in accordance with the rota that may include, early, late and night shifts.
 
What our client offer
Excellent Development and Growth Opportunities
Our client’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation. As a result last year 35% of their vacancies were filled by promotions. In 2019 they achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say our client is a great place to work.
 
A Diverse and Inclusive Work Place
Equality, diversity and inclusion are central to the organisation's values and how they work. They are proud of their commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Their Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.
 
Pay and Other Benefits
Our client is proud to pay client facing staff above average for the sector. They run a cycle to work scheme and also offer season tickets loans to all staff. Our client contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%. For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 
 
What they do
Their vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, clients are at the heart of what they do, and in 2019 they supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Their staff are crucial to making this happen.
 
Closing date: 10am on 15 June 2020
Interview and assessments on: 25-26 June 2020 (to be held remotely via video conference call)
 
It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.
 
Please be advised that all appointments will be made on our clients current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

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Refreshed on: 02 July 2020
Closed date: 31 July 2020
Job ref: STMYO513139
Tags: Social Care/Development, Support Worker