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Closed: 20 January 2017

Senior Income Services Manager / Social Housing

Posted by Networx Recruitment

Location Leeds, West Yorkshire, Yorkshire and The Humber
Category Advice, Information , Housing Management
Sectors Housing and Homelessness
Job Reference : NTXAH161293

Job Description

Senior Income Services Manager / Social Housing

Leeds, West Yorkshire

Full Time


£46,507.33 with a £2000 car allowance

Our client is a charitable housing association providing homes, care and support across Yorkshire. Their core purpose is to provide good quality affordable homes to rent.

They are currently seeking a Senior Income Services Manager to join their team head office based in Leeds. The main purpose of this role is to be accountable for the management and leadership of the income management and financial inclusion services ensuring top quartile performance and excellent value for money services. Within this role your main responsibilities will include managing and leading income and financial inclusion teams to contribute to the achievement of corporate objectives; providing clear leadership, support and motivation to your team and developing and implementing effective and flexible income and financial inclusion services supported by appropriate strategies, policies and procedures. You will also be expected to review service provision, policies and procedures to ensure that income services comply with legal and regulatory requirements; set and be responsible for the monitoring and delivery of team objectives and ensure that performance targets are met, promoting continuous improvement through positive remedial action.

They are looking for people who are committed to their company values and can demonstrate this by:

Reliable – You will have a good standard of general education as well as holding a Chartered Institute of Housing professional qualification, a degree or a recognised management qualification (or similar). You should have a good understanding and experience of working within income management at a senior level along with experience of building internal relationships and strategic partnerships.

Enthusiastic – You will have experience of managing teams including motivating and coaching them to deliver improvements in performance and you will have experience of leading successful income project management work to improve or introduce new services or ways of working. You should also have experience of ensuring compliance with the requirements of regulatory and statutory bodies, best practice and relevant legislation.

Respectful – You must be a strong communicator who can liaise effectively with people at all levels. You must also have excellent negotiating and influencing skills with the ability to think innovatively and persuade others to engage with new ways of working.

The closing date for this role is Friday 20th January.

Interviews will be held Wednesday 8th February.

Please note that CV’s will not be accepted.

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