Senior Independent Living Service Officer / Social Housing
37 hours per week
Salary £21,750 per annum
Our client is about providing people with homes and much more. They are one of the largest landlords in the South West and ranked in the top 50 of The Sunday Times Top 100 Best Not-for-Profit Organisations to work for in the whole of the UK. They care about their colleagues and this is evident in their sense of pride and the tireless work they do to support their customers.
With around 13,000 properties in the south west, the majority in Bath, they are about much more than just somewhere to live. Their experience extends to supporting vulnerable people with thoughtful and effective additional services and improving their homes and estates, as well as building new places for people to live.
What you'll be doing
You will be assisting the Team Leader in the day to day running of the Independent Living Service. You will be responsible for supporting the leadership and management of colleagues in the team. You will also hold a caseload of more complex customers yourself offering person centred support to each customer.
You will assist the Team Leader to grow the self-funder business by working alongside the Marketing Co-ordinator to hold promotional events and activities. As part of a great team, you will also support the delivery of the Supporting People contract.
More about you
You will be highly organised, resilient and able to work independently as well as part of a Team.
We recognise that every customer is different so you will need to be flexible in your approach when supporting customers in their own homes. You will need to be respectful and mindful of customer needs and be able to maintain strong relationships with customers.
At the same time you will be able to demonstrate the ability to work in an interesting environment where no day is ever the same.
Being supportive is at the heart of our offer and commitment to customers, so if you are caring, passionate and have the desire to make a difference to the lives of some of the most vulnerable customers in our community then we would love to hear from you.
Closing Date: 2nd January 2020
Interviews: 8th January 2020