London, Greater London
£25,895 - £29,703 per year
Contract, Full-time
Job description

Support Workers – Hammersmith and Fulham

Hammersmith and Fulham/London

£25,895 - £29,703 pa

Contract / 37.5 hours per week


Are you passionate about supporting and transforming the lives of people who are experiencing homelessness?


About the roles

Our client is looking for people to join their teams across the London Borough of Hammersmith and Fulham in roles as Support Workers (known internally as Project Workers). Working in these roles, your key responsibilities will be to:


  • Work with clients to identify their personal aims and ambitions and work towards achieving them.

  • Provide practical and personal support to clients in an approachable, caring and person centred way. 

  • Work as part of a dedicated team to provide safe, high quality, positive and inclusive service to clients.

  • Complete administrative records relating to client work, housing management and health and safety.

  • Work on a weekly shift rota including early and late shifts, weekends and bank holidays.


About you

Above all they are looking for inspirational individuals who have a genuine desire to support people to transform their lives and will be committed to our Recovery Ethos, additionally these roles will suit people with:


  • An understanding of the issues faced by homeless or vulnerably housed people – you may have had personal experience of homelessness yourself.

  • Experience of helping vulnerable people to identify personal goals and supporting them through a process of change.

  • Good interpersonal and listening skills, in order to be able to establish an effective working relationship with clients and an enthusiasm to learn and work with clients with a holistic and person-centred approach.


To view the Job Description, full Person Specification and guidance on completing your application form, please click on the ‘document available’ tab on the advert page on their website.


What they offer

  • Excellent Development and Growth Opportunities

They hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say it is a great place to work. They are committed to developing all of their staff via routes such as secondments, transfers and promotion. In 2019 35% of their  vacancies were filled by internal promotions.

  • A Diverse and Inclusive Workplace

Equality, diversity and inclusion are central to the organisation's values and how they work. They are proud of their commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.

  • Pay and Other Benefits

For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday. 

They are proud to pay client facing staff above average for the sector. They run a cycle to work scheme and also offer season tickets loans to all staff. They contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.


What they do

Their vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, their clients are at the heart of what they do, and in 2019 – 2020 they supported 32,800 people across all of their services. Their staff are crucial to making this happen.


How to apply

Please start your online application form by clicking the ‘Apply Now’ Button on the advert page.


Closing date for applications: 10am on 11 October 2021

Interview and assessments on: 21-27 October 2021


Additional info

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.


Please be advised that all appointments will be made on their current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

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Posted on: 27 September 2021
Closed date: 11 October 2021
Job ref: STMJS666660
Tags: Support Worker