How to apply
We’re looking for an experienced and skilled Helpline Information Officer to join the Stroke Helpline team in our Bromsgrove office.
Position: Helpline Information Officer
Hours: 21 hours per week (there is also a 35 hours per week 12 month fixed term role available)
Salary: circa £15,500 per annum
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, season ticket loan, Eye Care vouchers, Long Service Award, Cycle2Work scheme, Tax-free childcare, Health Cash Plan, Working Pattern Agreement.
Closing Date: 9 June 2019
Interview Dates: 27 June 2019 and 28 June 2019
Based in Bromsgrove and reporting to one of two stroke helpline managers, the Helpline Information Officer will:
The current helpline opening hours are 9am-5pm Monday, Thursday and Friday, 8am - 6pm Tuesday and Wednesday and 10am-1pm Saturdays. We operate a shift pattern to cover these hours.
The Helpline Information Officer will:
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.
Stroke Association. Rebuilding lives after stroke.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
You may also be interested in this role if you have worked in areas such as Advice, Information, Helpline, Helpline Advisor, Information Officer, Call Handler, Advisor, Information Line.