NFP People
West Yorkshire
Huddersfield, West Yorkshire
£18,525 per year
Permanent, Part-time, Full-time
Job description

Recovery Support Assistant

Do you want to make a real difference to the lives of people? Do you want to work for an organisation that has been providing affordable housing across the UK for over 90 years, as well as caring for the elderly and supporting those who face homelessness?

The Support Assistant role is all about helping to provide supported accommodation to a real mix of people. Often these are people with complex needs and who may have a history of drug or alcohol abuse or homelessness or been recently released from prison.

This isn’t a personal care role, but people say it’s just as rewarding and challenging.

Position: Support Assistant

Location: Huddersfield

Hours: 37.5 hours (part-time also accepted)

Salary: £18.525.00

Contract: Permanent

Closing Date: 12th December

Job responsibilities

As Support Assistant, you will be key in the day-to-day running of one of the supported housing services. These are not care homes, so there’s no need to provide personal care. The priority in your role includes the safety and wellbeing of everyone in the accommodation, including customers.

Working with people who have a range of needs, you could be doing any number of things. From supporting customers in conversations with calls from their GP, Social Services, or Benefits teams – to dealing with the emergency services including the Police and Ambulance, when the need arises.

You’ll log all incidents to make sure there is an accurate record of events. And when a customer leaves, you will clean and prepare their room, ready for the next occupant. Whilst this is a full time role, applications are welcome from those who would like to work part time hours (16 - 22.5 hours per week).

Who we’re looking for

At times this role can be challenging but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic and able to leave your work at work and not take it home with you.

As a minimum requirement you’ll need:

  • Experience of working with people in a customer facing environment

Ideally you’ll also have:

  • An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction

What you’ll get

  • 25 days’ holiday, rising to 30 with length of service + 8 bank holidays per year
  • Option to ‘buy’ up to an extra 5 days’ holiday
  • 2 days paid leave on top for volunteering
  • Paid overtime or Time Off in Lieu – if you do more hours than contracted hours we’ll give you that time back
  • Pension scheme where if you pay 6%, we’ll top it up to a total of15%
  • Life Assurance equal to 3x your nominal pay
  • Free and confidential counselling services (provided by AXA)
  • Eye care scheme, £25 towards a test and £50 towards glasses or lenses needed
  • Recognition scheme and long service awards

What you’d be a part of

Between April 2019 and March 2020 here are some of the organisations many achievements:

  • Every year over 12,000 people are supported across the country, who are homeless or at risk of homelessness
  • Supported 3,356 people or households with projects that are funded by the charity side
  • The organisation has helped 385 customers develop their employment skills and 238 customers have moved into employment. 147 people have been moved into formal training or volunteering and 11 into apprenticeships
  • Through Ladders of Aspiration funding 138 customers have been helped to gain qualifications
  • Through the Money Advice service there have been 1,346 referrals and an increase income for customers by £1,162,447
  • The organisation has helped support 128 customers facing challenges to live independently and receive support for their needs through the Intensive Intervention scheme

If you’re the kind of person that wants to do a really great job and make a difference to customers, we think you’ll love it here. Sound like a challenge you’d like to take on? Then get in touch and let’s talk about how you can help transform lives and revitalise neighbourhoods.

We encourage applicants from all sections of the community so that the organisation can truly reflect the neighbourhoods in which it works.

You may also have experience in areas such Resettlement Worker, Homelessness, Homeless Project Manager, Homeless Caseworker, Project Coordinator Homelessness, Resettlement Caseworker, Housing Support, Substance Misuse Worker, Recovery Worker, Youth Recovery, Health and Wellbeing Worker, Outreach and Engagement, Wellbeing Recovery Worker, Supported Living, Recovery Worker, Criminal Rehabilitation, Substance Rehabilitation, Recovery Support, Recovery and Resettlement Worker, Homelessness, Social Housing, Housing Officer, Housing Support Worker, Social Housing Support Worker, Dual Diagnosis Worker, Housing Officer, Care and Support Worker, Ex Offender, Service Coordinator, Recovery Lead, Recovery Coordinator, Homeless Recovery Worker, Crisis Recovery Worker, Mental Health Recovery Worker, Housing and Resettlement Worker, Resettlement and Integration, Outreach Resettlement.

Posted on: 23 November 2021
Closed date: 12 December 2021
Job ref: 2901
Tags: Social Care/Development, Housing Management