NFP People
West-Midlands (On-site)
Birmingham, West Midlands
Wolverhampton, West Midlands
£20,000 starting salary
Permanent, Full-time
Job description

Residential Support Worker

We are looking for a Residential Support Coordinator to provide effective support to the organisations Residential Rehabilitation Programme in a way that enables clients to overcome their addiction to gambling and move forward to recovery and independent living.

The Programme provides structured support, to females aged over 18 years with severe gambling history, through a 5-week residential stay.

Position: Residential Support Coordinator

Location: Birmingham for 6 months and then moving to a WV3 postcode in Wolverhampton, which will be the permanent location

Salary: £20,000 starting salary

Hours: 35 hours per week – various shifts available including weekend day-time or evening, weekdays day-time or evening or 48 and 36-hour sleep ins weekdays and weekends.

Contract: Permanent

Benefits: 28 days’ annual leave, 6% pension contribution, occupational sick pay, wellbeing programme and eye care vouchers.

About the Role

As Residential Support Coordinator, you will lead on the induction of new residents through provision of key information, ensuring initial needs and concerns are identified and met, and helping them to settle in. This will also include preparation of their room, safe storage of personal items and property checks.

Key responsibilities include:

  • Liaise with a range of health, justice and social care agencies to support residents’
  • Support residents with their weekly budgeting plans and accompany residents to obtain their weekly shopping needs
  • Assist and provide advocacy for residents with communication issues where appropriate
  • Address problems arising within the house on an individual basis or within house meetings
  • Support residents to develop their living skills to plan for indoor and outdoor recreational and recovery-based activities and to accompany residents whilst they attend these activities
  • Support residents to meet their wider health and social care needs
  • Undertake weekly Health & Safety checks of communal areas, staff areas and resident’s rooms
  • Support development of the Programme
  • carry out required administration functions, including risk assessments, incident reporting, correspondence, monitoring, data capture and updating the electronic case management database, ensuring quality record keeping at all times

About You

As a Residential Support Coordinator, you will uphold the organisations values and be non-judgemental, passionate, honest, open to change and empower service users. Along with experience of working in a health and social care environment (e.g. residential, mental health or drug support services), you will have:

  • A Level 3 NVQ Health & Social Care, Advice and Guidance or equivalent
  • Good organisation and communication skills
  • Experience of understanding of risk, incident and safeguarding processes
  • The ability to handle crisis situations and work flexibly to meet needs
  • An understanding of risk, incident and safeguarding processes
  • Experience of supporting group work with vulnerable and challenging groups
  • Computer Literacy Skills including experience of using database systems, Microsoft Office and Outlook

About the Organisation

This registered charity has nearly 50 years’ experience in providing residential support and treatment for people who are severely addicted to gambling. They provide advice, education and high quality innovative therapeutic support to problem gamblers and those affected by gambling, through residential, online and outreach services.

The charity is an equal opportunities employer and welcomes enquiries from everyone and values diversity in its workforce.

You may have experience in areas such as Residential Support Coordinator, Residential Rehabilitation Support Coordinator, Rehabilitation Support Coordinator, Programme Support Coordinator, Programme Officer, Residential Support Worker, Residential Support Officer, Residential Support Case Worker, Support Worker, Support Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Posted on: 25 January 2022
Closed date: 22 February 2022 at 23:30
Job ref: 3034
Tags: Social Care/Development, Social Work