Merseyside
Remote
London, Greater London
£45682 Per Annum (10% increase after 12 months' service, depending on performance)
Permanent, Full-time
Job description

Service Charge Manager

Do you want to make a real difference to the lives of people? Do you want to work for an organisation that has been providing affordable housing across the UK for over 90 years, as well as caring for the elderly and supporting those who face homelessness?

We’re looking for a Service Charge Policy and Systems Manager to play a crucial role in our Finance Department.

Position: Service Charge Policy and Systems Manager

Location: Home-based/remote

Hours: 35 hours per week

Salary: £45,682 per annum (10% increase after 12 months' service, depending on performance)

Contract: Permanent

Closing Date: 4th October

The difference you’ll make

The Service Charge Policy and Systems Manager will develop the Group strategy and associated policies for service charges, translating legislation and government guidelines into specific rules to ensure the accurate formulation of service charges for all customers, the maintenance of associated models, calculators and systems.

You will provide expertise to wider Finance and Operational colleagues with complex, high profile and high profile service charge matters, including the business rules and formulae associated with service charges and manage the small Service Charge Policy team ensuring all customer, financial and administrative activity is carried out to ensure timely delivery.

So, who are you?

We are looking for an experienced leader with up to date knowledge of legislation, regulations and standards relating to service charge policy within the housing sector as well as a detailed understanding of how wider government and regulatory policy impacts on service charge setting in housing associations. You’ll have demonstrable experience of successfully developing and implementing Service Charge policies and processes within a large organisation.

Your strengths are communication, influencing skills, a strong customer focus, managing conflicting priorities, attention to detail and a focus on continuous improvement. You are results driven, work well under pressure to deliver to strict deadlines and have strong knowledge of accounting procedures.

Although not essential, a recognised accountancy qualification, previous experience within a similar sector, evidence of continued professional development, knowledge of IT systems relating to service charges and financial modelling experience would be desirable.

Enjoy the rewards

This is a job that offers true satisfaction with the chance to help those who can’t afford a house of their own.

The organisation is focused on being an employer of choice where people thrive and your voice is truly heard. Working with here, you’ll enjoy competitive pay, a wide range of benefits, flexible working, employee offers, and the chance to learn valuable new skills. People are empowered to do great work by investing in learning, personal development and technology.

If you’re the kind of person that wants to do a really great job and make a difference to customers, we think you’ll love it here. Sound like a challenge you’d like to take on? Then get in touch and let’s talk about how you can help us transform lives and revitalise neighbourhoods.

We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.

You may have experience in areas such as Service Charge Analyst, Service Charge Financial Analyst, Senior Service Charge Analyst, Service Charge Manager, Service Charge Accountant, Service Charge Officer, Service Charge and Rents Analyst, Commercial Service Charge Manager, Rents & Service Charge Assistant Manager, Senior Finance Officer Rent & Service Charges, Finance Manager Service Charge, Senior Service Charge Officer, Service Charge Accountant,

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Posted on: 15 September 2021
Closing date: 04 October 2021
Job ref: 2653
Tags: Finance, Policy/Research
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