Yorkshire and The Humber
Leeds, West Yorkshire
£30451 - £33782 Per Annum
Permanent, Full-time
Job description

Service Manager

We are seeking an organised Services Manager who is committed to person – centred working.

Position: Services Manager

Location: Cross Green, Leeds

Hours: 35 hours per week

Salary: £30,451 - £33,782 NJC Scale points 26-30, annual increment within the scale

Duration: Permanent

Benefits: 28 days plus 14 days Bank Holidays pro rata, Special Leave and Flexible Working Policies, Employee Assistance Scheme with Health Assured, Up to 5% match pension contributions, Free Parking, Bike Parking and 15-minute walk from city centre

Closing Date: 11th November          

Interview Date: 18th November

The Role

The Service Manager will manage high quality services to Gypsy and Traveller individuals and their families across Leeds and West Yorkshire in accordance with the values of the organisation. You will act as Deputy Safeguarding lead and domestic violence lead and provide effective contract management across a portfolio of services, this currently includes; health, mental health, hate crime and criminal justice advocacy

Areas of responsibilities include:

  • Team management and development
  • Quality management
  • Monitoring and project management
  • Partnerships
  • Campaigns, policy and research
  • Safeguarding
  • Fundraising
  • General duties

Please note the organisation is now operating with desk space at the office available on a booking basis. It is anticipated the people will be returning to the offices and need suitable candidates to be able to travel to Leeds and across West Yorkshire as part of their regular week.

About You

As Contracts Manager, you will be able to encourage and inspire people to recognise and build on their own strengths, with a committed to person –centred working, with active listening and empathy.

You will be highly motivated and able to take responsibility for your own workload and that of your team with good awareness and practice around self-care and ability to model this as a leader.

You will have experience or an understanding of:

  • Safeguarding to a manager level
  • Advocacy principles and practice and delivering services with groups or individuals experiencing exclusion
  • Working with vulnerable people
  • Operational service management and development including policies and processes in relation to service delivery
  • Managing staff, volunteers, student placements
  • Relevant legislation and rights, for example in relation to housing, welfare, family, health, mental health, children and equalities
  • Project management - including budget management
  • Implementing safeguarding legislation and responsibilities in a senior role
  • Managing risk within a service
  • Change focused partnership working E A/I
  • Developing and implementing recording, monitoring and evaluation

In return…

Work for the 2018 Winner of the GSK Impact Award that has an internal aim of excellence and sustainability to ensure all staff are cared for and valued. The charity is proud to be a Mindful Employer, Living Wage Employer and reflective organisation with an ongoing commitment to learning and development. With annual pay reviews, development, regular full staff training away days, team building day and a great benefits package, this truly is a great place to work and grow.

About the Organisation

The charity is a thriving community led organisation, delivering vital support and community development work with Gypsy and Traveller communities in Leeds and West Yorkshire.

You may also have experience in areas such as Services Manager, Deputy Service Manager, Service Coordinator, Services Coordinator, Service Lead, Social Care, Social Care Services, Health and Social Care, Volunteer Manager, Volunteer Management, Programme Manager, Service Delivery Manager, Well Being Service Manager, Adult Social Care, Advocacy, Safeguarding Manager, Community Outreach, Social Care, Mental Health Worker, Care, Care and Support, Recovery Worker, Community Support, Volunteer Manager, , Registered Manager, Registered Service Manager, Service Manager, Services Manager.

Posted on: 18 October 2021
Closed date: 11 November 2021
Job ref: 2764
Tags: Social Care/Development, Advocacy