NL Recruitment is currently looking for an Enquiries Team Leader for a grant-making charity that provides support and care to families and other charities in need.
Working closely with the Grants Manager, you will provide support and guidance to facilitate excellent service to enquirers and effective processing of applications. You will:
- Ensure effective handling of enquiries by enquiries team
- Contribute to departmental objectives and continues improvement
- Keep high performing, engaged and motivated team
Our client is looking for an exceptional Enquiries Team Leader who has a previous experience in the same sector.
You will have:
- Previous experience of managing or supervising a helpline or enquiries service
- Knowledge in the charitable sector
- Skills in managing or supervising a team
- Excellent communication and organisational skills
- Knowledge in MS Office applications
- Acceptable Basic DBS check skills