Marketing Assistant Jobs in North West
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About Life:
Life's a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people - whoever they are - to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
- Crafting content that educates the public about pregnancy, pregnancy loss and our work
Our values:
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal.
- Solidarity – We’re with you and for you.
- Community – We’re better together.
- Charity – Doing good for one another.
- Common good – Building a better world.
We are looking for an outgoing and enthusiastic customer service professional with previous charity experience and experience of supporter relationship work to join our Fundraising team.
This is a new post that will oversee the development and implementation of a Supporter Experience strategy in line with income generation priorities and objectives.
We are looking for someone who is a data driven and innovative professional, passionate about delivering high class journeys for Life supporters with the overall aim of increasing net income and converting supporters into donors.
We are looking for a committed individual who can implement strategic plans and create operational business plans. You will manage and motivate a small team and have an advanced use and understanding of CRM databases to manage supporters and maximise their value.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays, (for full-time positions, pro-rated for part-time positions)
- Paid DBS check
- Birthday Leave
- Extra annual leave for long term service
- Length of service awards
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Our Values and Commitment to Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS) which is paid for by the Charity.
How to Apply:
If you think you have the skills to offer us, please send a CV and covering letter to Life jobs
The client requests no contact from agencies or media sales.
Junior Product Owner
We are looking for a Junior Product Owner to play a pivotal role in the charity’s journey towards achieving a Digital First strategy.
This is a remote, flexible working role, with excellent benefits.
Position: Junior Product Owner
Location: Remote
Hours: Full-time, 37 hours per week
Salary: £32,300 – £38,000 per annum
Contract: 12 month fixed term contract
Benefits: 26 days hols plus bank holidays, enhanced pension, employee assistance programme, health cash back plan, flexi working, fully remote
Closing Date: 17th April 2024
About the Role
Positioned within the Digital Transformation team, you will own and manage the website on WordPress while working closely with the Senior Project Manager and Business Analyst to deliver innovative digital products that enhance the efficiency, decision-making, and user experience for both internal and external stakeholders.
The role involves contributing to the definition of product vision, managing the product backlog, and ensuring that development efforts align with the strategic goals of digital transformation. You will be instrumental in facilitating the transition of ideas into actionable project plans, maintaining a seamless user-centric approach across all digital interfaces, and supporting the development and delivery of digital solutions that meet the evolving needs of the organisation and its stakeholders.
About You
You will have experience in product ownership or management, ideally within a digital or technology-focused environment with an educational background in a relevant field. While formal qualifications are valued, equivalent practical experience will also be considered.
You will also have experience of:
- Working with cross-functional teams to deliver digital products or services
- Agile methodologies and principles, with hands-on experience in backlog management and iterative development cycles
- Gathering, scope definition, and user story creation, with a keen eye for detail in documenting processes and product features
- Proficiency with project management tools and methodologies, particularly experience with JIRA for tracking development tasks and Agile project management
- Skilled in the use of Microsoft Office Suite for effective communication and document creation, with a strong emphasis on Excel for data analysis and PowerPoint for presentations
- SharePoint, for document management and team collaboration, ensuring that project documents are easily accessible and organised within the team and across the organisation
- Utilising digital collaboration tools to work effectively with remote teams, including proficiency in video conferencing tools and collaborative workspaces.
You will also have an aptitude for learning and adopting new tools and technologies, with a willingness to develop expertise in areas such as digital analytics, user experience (UX) design, and customer relationship management (CRM) systems. Previous involvement in digital transformation initiatives or projects, with an understanding of the challenges and opportunities presented by digital change within an organisation will also be an advantage in this role.
You will need the right to work in the UK to apply for the role.
You will be asked to submit a CV and a supporting statement by 17th April 2024.Your supporting statement should set out your relevant knowledge, skills and experience against the job description. It should be no more than two sides of A4.
About the Organisation
The charity is the professional voice of the UK Fire and Rescue service, driving improvement and development throughout the UK, whilst supporting our leadership team. The charity is disability confident registered.
The organisation is committed to being an inclusive employer and complies with the Equality Act 2010 and acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
You may have experience in other areas as Product, Product Owner, Junior Product Owner, Assistant Product Owner, Product Support, Digital Transformation, Website, Website Manager, Content Manager, Digital Product Owner, Junior Digital Product Owner.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.