"Support Worker" Jobs in North West
We're looking for a kind, compassionate and resilient Bank Support Worker to join our Learning Disabilities service in Hertfordshire. No personal care or experience is required, just the right values.
£11.95 per hour, Zero Hour Contract.
Want to feel like you're making a difference? You'll feel at home here.
Bank Support Workers have the ability to accept any shifts available on an ad-hoc basis across from all of Look Ahead's specialisms including Mental Health, Learning Disabilities, Homelessness and Young People. Bank Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. Within Learning Disability services, this will include providing physical, domestic, emotional and social care. Within Mental Health and Homelessness services they will enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
While carrying out activities, Bank Support Workers should deal with all customers, visitors and staff in a professional and appropriate manner and report to Look Ahead staff and management any observations relating to customers' welfare.
This role is only suitable for drivers.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Building supportive, trusting relationships with customers
- Conducting key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Report any observations relating to customers welfare
- Develop and maintain links with all key agencies and service providers in the local area to provide a range of engagement opportunities for customers in the community
- Enable customers to make full use of community facilities by providing support as directed
- Carry out support duties to enable customers to integrate into the community including e.g. accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities
- Empower customers to ensure they receive the service and benefits they are entitled to
- Engage in learning and development activity to increase knowledge and skills
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
- Carry out security duties to ensure the safety of the customers and premises
- Monitor the CCTV throughout the shift
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Location: Homebased – Yorkshire & North-East
Hours: 14 hours per week (Thursday & Friday)
Contract - Permanent - Part-Time
Salary: £10,395.60 per annum + £300 per annum homeworking allowance
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care-experienced young people and adults. New staff will join us as we embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.
We pride ourselves on our flexible working opportunities, an extensive wellbeing programme, and our benefits package, all curated to support a healthy work-life balance for all our staff. We will also invest in your learning, supporting you to grow and develop during your employment with TACT. You will be encouraged to attend personal and professional development opportunities and will have access to learning and resources to empower you to advance your knowledge and skills.
We are currently the 4th Best Charity to work for and the 16th Best Mid-Sized Company in the UK according to The Best Companies criteria and our survey results have evidenced “outstanding” levels of engagement amongst staff in recent years. You can view our Best Companies summary video here.
We are looking for a dynamic, enthusiastic and highly motivated individual with experience in administration within the social care field to work with us as a Family Finding Worker. This role is home-based, and it will cover placements for our Yorkshire & North-East areas.
The Family Finding Worker is responsible for receiving placement requests for children who need to be looked after and matching them to our foster carer in cooperation with the Duty Social Worker. The role requires exceptional communication skills and discretion, sensitivity and the capability to deal with conflicting priorities at times.
In this role, you will be responsible for…
- Processing referrals received from the Local Authority requesting a place for a child
- Building and maintaining positive relationships with Local Authority Placement Teams
- Liaising with appropriate parties regarding discussion of potential matches
- Reviewing sensitive and confidential documents
- Establishing professional relationships with colleagues, carers, and the children they look after to ensure the best outcomes for the children and young people in our care
You will be suited to this role if you have…
- Experience in a social care & health setting
- Experience of working with children/young people
- Knowledge of current safeguarding procedures.
- Excellent communication skills
- The ability to build a rapport and a positive working relationship with external partners.
Please see the Job Information Pack and Job Description for further information.
TACT Yorkshire and North East team are also currently recruiting for a part-time (21 hours per week) Children and Young People's Wellbeing Practitioner role, which is advertised separately. We would welcome applications from candidates who feel able to meet the requirements of both posts and would be interested in full-time employment (35 hours per week) with a combined role comprising both posts. Any applicants interested in combining both roles will need to be based within the North East region, in order to meet the travel requirements of the Wellbeing Practitioner role.
A standard DBS clearance is required for this role, which TACT will undertake on your behalf.
- Closing Date: Friday, 26 April 2024
- Interview Date: Thursday, 9th May 2024 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
TACT reserves the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.