North Yorkshire
£41,200 per year
Permanent, Full-time
Job description

We have an excellent opportunity for an experienced Head of Retail to provide strategic direction and leadership to the North Yorkshire Hospice Care Retail operation with a core focus on growing the business to support the strategic goals of the charity. 


This role will provide senior leadership for our retail team and drive forward a customer-centric retail strategy to increase the profitability of the retail chain, significantly increase online trading opportunities and put customers and donors at the centre of everything we do.


With a strong track record in senior retail store management, ideally, with experience in the charity sector, this role will lead the retail team, manage the property portfolio, set, and deliver agreed budgets and forecasts, and develop and maintain management information to manage performance and maximise growth.


This role requires a driven and confident individual with excellent facilitation and collaborative skills and with a passion for retail.


You will need a full UK driving license and access to your vehicle with a willingness to travel across the district as part of the role.


Benefits include: -


o          35 days holiday per year (including Bank Holidays, pro-rata).

o          Comprehensive Induction Programme.

o          Pension Scheme with an employer contribution of 8%

o          Employee Assistance Programme.

o          Access to staff support.

o          Free group life assurance.

o          Paid DBS check.

o          Free car parking at Harrogate office site. 


You will be joining an organisation that is driven, caring, and responsive and you will be playing an important role in enabling us to provide our highly valued services to the people of Harrogate, Hambleton, Richmondshire, and District.


We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including successful applicants being required to undertake a DBS Check suitable for the role that you will be performing.  Disclosure expenses will be met by the employer.


North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).


Please click Apply and you will be forwarded to our website, where a full Job Description is available.


Please contact us if you would like to have an informal discussion about the role.


Telephone screening will take place soon after application with successful candidates being invited for an interview, which will take place in Harrogate.


Completed applications to be received by 9 am on 2 December 2021

More about North Yorkshire Hospice Care

North Yorkshire District Hospice Care exists to help people affected by terminal illness to live as full a life as possible. We do this by... Read more

Refreshed on: 18 November 2021
Closed date: 02 December 2021
Job ref: 202173
Tags: Fundraising, Retail

The client requests no contact from agencies or media sales.