EC2A, London
£34,000 - £39,898 plus allowances
Permanent, Full-time
Job description

Senior Manager


JOB TITLE:                    Senior Manager, Strategy & Impact Team

DEPARTMENT:             Strategy, Policy and Evidence

LOCATION:                   Shoreditch, London

GRADE:                          P6

NSPCC are seeking an exceptional candidate to lead the implementation of our ten year strategy which will formally launch in April 2021. The next strategy will enable us to achieve greater change for children and further our aim of preventing child abuse and neglect.

The successful candidate will have strong support for NSPCC’s mission and values and experience of strategic thinking. They will work as part of the Strategy and Impact team alongside the Project Management Office to help teams across the NSPCC to transition to the new strategy.


To further the NSPCC’s impact by leading strategy implementation planning and the management of organisational change. This person will help us move to our new organisational strategy and to keep the strategy alive and relevant for teams across the NSPCC, strengthening strategic thinking on individual projects and services, so together we make the biggest difference for children.


Help teams across the NSPCC make the biggest difference for children

  • Provide strategic advice and support to teams and cross-direct initiatives, providing advice, conducting strategic reviews, and leading workshops (eg what is the NSPCC’s strategy for xx type of abuse?).
  • Provide thought leadership, working in a collaborative way to draw from the expertise that sits inside and outside the NSPCC e.g. becoming a trauma informed organisation, making EDI part of all we do.
  • Lead and incubate specific projects to improve organisational delivery of the strategy, working with experts and key stakeholders to understand issues and develop solutions and buy-in.
  • Identify opportunities for the NSPCC to make further progress towards its mission. Adapt the strategy/its ambitions over time, assessing internal and external learning and opportunities.
  • Scrutinise and challenge evidence from a wide variety of sources.
  • Develop ways of working and operating model/organisation design.
  • Manage and commission primary and secondary research and/or consultancy.
  • Bring best practice on strategic thinking, implementation planning and change management practice to the NSPCC’s work to strengthen strategic focus and delivery.

Coordinate cross-organisation planning processes

  • Contribute to cross organisation annual business planning and target setting.
  • Oversee implementation planning for the new strategy. Monitor and report on implementation progress and risks, identifying issues and taking mitigating actions.
  • Contribute to reporting and communicating the progress being made towards our organisational strategy, shining a light on successes, and highlighting where leadership attention may be needed.
  • Identify ways to strengthen organisational planning and performance management.
  • Apply change management tools, to translate plans into action

Bring the strategy to life: make it meaningful for our people and our users

  • Be an ambassador for the strategy and translate it into meaningful changes for all. Develop relationships, act as an information broker between teams, identify and raise issues and help us to understand where more engagement and support is needed.
  • Provide proactive and sustained messaging about why this strategy, why now, why us, and the roles we all play towards achieving it. Support others to play these roles, internally and externally.
  • Continually look for ways to strengthen the quality of performance management. For example, ensuring that high quality conversations around impact and progress towards the strategy are taking place throughout the organisation.


  • Reports to the Associate Head of Impact, in the Strategy, Policy and Evidence directorate
  • Works closely with the Strategy, Policy and Evidence Senior Management Team and the NSPCC’s Leadership Team more widely  
  • Interfaces with Directors on the Executive Board including the Chief Executive  
  • Key influencers relevant to the children’s sector including other charities, local and national NSPCC partners 


  • Linking to all parts of the Strategy, Policy and Evidence directorate
  • Linking to and facilitating annual business planning
  • Linking to and facilitating the setting of annual targets, representing the scale of our ambition
  • Linking to the Project Management Office, which oversees the top priority projects and programmes across the NSPCC.
  • Linking with Communications teams


  1. Commitment to our mission to end cruelty to children. Courageous in standing up for what is right, identifying and acting on concerns in a timely and sensitive way.
  2. Confident strategic thinker: able to appreciate the bigger picture and apply sound judgment to identify highest impact options. Able to seek out relevant evidence, develop insights and relate this to the mission of the NSPCC.
  3. An understanding of organisational strategy and planning, with some experience of change management.
  4. Excellent interpersonal and influencing skills, comfortable working with senior internal and external stakeholders, with an ability to convince and inspire others.
  5. Oriented to continuous improvement, finding solutions and making an impact. Takes the initiative, learns from past performance and is open to change.
  6. Quality written and oral communication, able to produce high quality written reports, deliver impactful presentations, and facilitate discussions.
  7. Proven project management skills including project planning and managing multiple stakeholders. Ability to manage multiple projects and prioritise accordingly, working independently.

NSPCC Values

The NSPCC is the only charity focused on ending child cruelty across the UK. Everything we do protects children and prevents abuse. A brand’s values determine how an organisation acts; they shape the way it works and they create a point of difference. These are the values that we feel best embody the NSPCC brand and what we stand for:

Putting children first: we believe in children and we want what’s best for them.

Taking a stand: We are brave in our actions and we stand up for what is right, regardless of who is committing the wrong.

Making an impact: We base our decisions and actions on evidence and the difference these will make to ending cruelty to children.

Striving for excellence: We always strive to do and be the best we can, so that we can – directly and indirectly - give every child the start in life they deserve.

Working together: We always achieve more for children through working together.

Refreshed on: 11 July 2020
Closed date: 20 July 2020
Job ref: STPE- 00018
Tags: Senior Management, Project Management