Off The Record Twickenham (OTR) seeks an experienced and skilled Administrator to assist a small staff team in the efficient and effective running of the office and administrative functions at OTR and to support its counselling and information services for young people.
Main responsibilities of the post
- To act as first point of contact for enquiries, including responding sensitively to referrals from young people, their parents/carers, and other agencies, and to ensure the efficient management of the Counselling Waiting List
- To promote OTR’s activities, through website, social media and other digital channels and communications, and to keep OTR’s website relevant, informative and up to date
- To assist the Board of Trustees on matters of governance, and with specific, stand-alone strategic and fundraising projects.
- To provide high quality administrative and secretarial support to the staff team, which will include office management and facilities tasks; to ensure that management information and filing systems are methodical and accessible, and that there is full compliance with the principles of data protection and confidentiality on behalf of all service users
Office-based in Church Street Twickenham, 5 days per week. Hours to be negotiated but to include some afternoon/early evening work.
There may be an occasional need to provide sessional cover for the counselling sessions.