£22,000 - £27,000 per year
Permanent, Part-time, 8 hours per day, 3 days per week
Job description
This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.

Responsible to: CEO

Located: Home based, with occasional travel throughout the UK and the opportunity to travel internationally once a year.

Salary: £22-27k (pro rata and dependent on experience)

Hours: Part Time – 24 hours per week

Flexible Working: Given the nature of the role it is expected that the post-holder will work flexibly. This may include working extended hours, evenings, and weekends.

We’re looking for a highly driven individual, skilled in engagement who can demonstrate a passion for connecting people to a cause and inspiring action. This is an exciting new opportunity to work with a growing international health development charity, to build on and develop our work with volunteers. You will be primarily responsible for cultivating, managing, sustaining, and growing volunteer relationships.

Job Purpose

The post holder will build upon newly established systems and procedures for volunteering and oversee volunteer involvement by recruiting, scheduling, selecting, screening, building relationships and communicating with volunteers, staff, and new networks.

They will collaborate with staff about volunteer needs, volunteer opportunities, and assist in volunteer development in order to further the objectives of the charities volunteering strategy that aims to:

  1. Increasing the level and Diversity of Volunteering
  2. Improving the Volunteer Experience
  3. Recognising the Value of Volunteering
  4. Providing Accessible Volunteering

The post holder will also act as secretary to the board, and support other charitable activity as and when needed.

Job Description

  1. Lead the implementation of OCAs volunteering strategy action plan, monitoring, evaluating, and reporting on the contribution being made through volunteering.
  2. Engage with a host of external organisations including NHS Departments, Universities and Medical Groups to develop and grow a sustainable pipeline for volunteer recruitment.
  3. Promote volunteering opportunities and encourage involvement through a variety of local marketing and promotion approaches, including social media.
  4. Recruit volunteers and ensure they are properly inducted, trained, supported, and equipped to carry out their role, resolve any volunteering related issues as they arise.
  5. Ensure all volunteer records are kept up to date, in a GDPR compliant way, using the organisations volunteering database system, Better Impact.
  6. Gather volunteer feedback about their experience with the organisation and take appropriate steps for service improvement.
  7. Establish a programme of initiatives that celebrate volunteering and give recognition to our volunteers through for example, arranging volunteer awards and thank you events.
  8. Support the development of a volunteer alumni network to encourage future engagement in our work, and to encourage donations and fundraising.
  9. Manage budgets for the provision of volunteer resources, including PPE, uniform, tools, expenses, support materials and networking/celebration events including the reimbursement of volunteer expenses.
  10. Keep up to date with legislation and policy related to volunteering and make any necessary modifications to accommodate changes.
  11. To ensure that all activities undertaken on behalf of OCA, externally or internally, are executed in accordance with the overall aims of the organisation and in line with our policies and procedures, including Safeguarding.
  12. Act as secretary to the board of trustees, helping to organise meetings, take minutes and manage assigned governance tasks.

Skills and experience


  • Experience of managing or supporting volunteers.
  • Experience of delivering engagement activity.
  • Excellent interpersonal skills, and able to influence/persuade a wide range of stakeholders and build effective working relationships.
  • Excellent written and verbal communication skills, with the ability to communicate effectively in a wide range of media and to diverse audiences.
  • Ability to solve problems and use a creative approach to overcoming issues and challenges, and able to encourage others to do the same.
  • Self-motivated, high-energy, and pro-active with a ‘can-do’ attitude
  • Demonstrable commitment to collaborative teamwork.
  • Excellent organisational and workload management skills.
  • Good IT skills, including the use of Microsoft Office, including collaborative tools and video conferencing and the proven ability to gain competence in new systems and tools.


  • At least two years’ experience of working in a role where managing volunteers has been a significant part of the job.
  • A qualification in volunteer management.
  • Experience of working effectively within a team while working in a largely remote setting.
  • Experience of working with people from different cultural backgrounds and or the ability to work and relate to a diverse range of people.
  • Previous monitoring and evaluation or research experience.
  • An interest in medical or development work in Africa.
  • Experience of using Better Impact.
  • Governance experience.
More about On Call africa
On Call africa

On Call Africa was set up by a group of doctors and international development experts, all with a shared desire to improve access to healthcare... Read more

Posted on: 09 April 2021
Closed date: 09 May 2021
Tags: Intl Development, Volunteer Management

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