£30,000 pro rata
Part-time, Temporary
Job description

We need a project manager to help us transition our face to face training materials online over the next 6 months.

In the light of Covid-19, Refugee Support Network (RSN) has started delivering its refugee youth education services and associated training online. As we build back better, we’re looking for a motivated, organised and capable individual to manage our online learning transition project by overseeing the process of adapting our suite of face-to-face training and learning materials to an online and/or blended learning format and supporting other improvements to RSN’s online presence. The postholder will manage this 6 month digital transition project to time and budget, acting as a bridge between RSN’s educational specialists, our communications team and the relevant external design and technical companies.

Application process

You must have a visa that allows you to work in the UK for the duration of this contract to apply for this job.

To apply, please submit a tailored CV (ensuring any gaps in employment are explained) and cover letter through CharityJob by 8am on Thursday 8th October 2020. Interviews will take place online week beginning 12th October and references will be taken up prior to appointment. 

In the covering letter (maximum 2 pages of A4) please explain how your experience addresses all the competencies in section 5 (person specification) below. 

In your covering letter please clearly state the earliest date you would be available to start should you be appointed. The funding for this role must be spent within a 6 month period and so we are not able to accommodate long notice periods.

As with all roles at RSN, we particularly welcome applications from people with refugee backgrounds.

About RSN

At Refugee Support Network we are working towards a world where all young people displaced by conflict or crisis are able to build more hopeful futures. Led by our ethos and values, we do this by supporting young refugees and asylum seekers to access, remain and progress in education. 

Currently over 500 young people each year benefit from our core programmes: educational mentoring, access to higher education, specialist education and wellbeing support and our new values-based leadership course. Alongside our direct work with young people, we undertake research and consultancy and provide training, ensuring that the voices of young refugees and asylum seekers are heard by those whose decisions affect their lives. Click here to read our latest impact report to find out more. 

Job mission and outcomes

This role exists to successfully deliver RSN’s digital transition project which will increase the reach and impact of our work in the post-Coronavirus context. To this end, the Online Learning Transition Project Manager will deliver the following outcomes:

Outcome 1: RSN has a portfolio of blended and online learning training materials 

Key tasks include:

  • Overseeing the adaptation of RSN’s existing suite of materials to an online/blended learning format, including training materials for volunteer educational mentors and education professionals and our leadership course for young refugees and asylum seekers;

  • Acting as the primary focal point and liaison between RSN’s education technical experts (i.e. those who have developed and deliver the existing face-to-face training packages) and our online and blended learning instructional design partners (Centreity);

  • Working alongside our instructional design partners to make necessary adaptations to the face to face materials.

  • Creating and sourcing of additional supplementary materials necessary to successfully transition these resources online

Outcome 2: The digital transition project is well-managed to time and to budget, in line with RSN’s ethos and values

Key tasks include:

  • Developing and delivering a project plan ;

  • Maintaining close oversight of the project’s time frame and budget to ensure successful delivery;

  • Collaborating closely with other team members, including the CEO, our Fundraising and Communications Officer, RSN’s educational technical experts and their wider teams to ensure that the products being developed meet the users’ needs;

  • Communicating clearly and regularly with our instructional design partners and other external agencies involved in the project’s delivery.

Outcome 3: RSN has an improved digital presence which better serves the organisation and end users

Key tasks include:

  • Working with the CEO, Head of Programmes and Fundraising and Communications Officer to establish key goals and additional time-bound micro-projects

  • Working with RSN team members and external agencies as required to improve and update our online presence and activities

Person Specification

In order to achieve this role’s mission and deliver the above outcomes, we would like candidates to demonstrate the following competencies:

Technical knowledge, skills and experience

Development of online and/or blended learning materials:

  • A full understanding of, and experience in, using e-learning creation tools and Learning Management Systems

  • Awareness of good-practice and innovation in the e-learning industry, particularly in light of Covid-19

  • Understanding of online and blended learning pedagogies, methodologies, styles and standards

  • Knowledge of best practice in accessibility and the creation of user-centred resources

  • Experience of working collaboratively with partners to create online and blended learning materials

  • Experience of managing, creating, delivering e-learning (desirable)

  • Relevant recognised training qualification/s with ability to translate the theoretical basis into action (desirable)

  • Experience of developing youth-centred training (desirable)

  • Experience of developing training materials for learners with English as a second language (desirable)

  • Good understanding of key issues in refugee education (desirable)

Project management

  • Proven track record of managing and delivering projects on time and to budget

  • Sufficient IT knowledge to work effectively on the RSN team, eg is able to use, or quickly pick up,  Google Drive, Whatsapp, Google Hangouts

Working style, skills and ethos

  • We value the way in which a person works just as much as the actual work they do. To this end, we are seeking candidates with the following attributes:

  • Communication: Communicates clearly, appropriately, promptly and warmly

  • Attention to detail: Thoroughly accomplishes a task by showing attention for all the areas involved, no matter how small

  • Motivation: Maintains stable performance when under heavy pressure and/or juggling multiple work streams, demonstrating strong willingness and internal motivation to work hard and get the job done

  • Team working: Understands, values and speaks affirmingly of the work of others, being helpful, kind and sensitive to their needs.

  • Self awareness: Works well independently, is able to ask appropriate questions to elicit information to make informed decisions, is confident to make such decisions on their own whilst recognising when it is appropriate to discuss with their line manager or the wider team

  • Character: Has integrity, earns trust and maintains confidences, and speaks plainly and truthfully

  • Mission-led: Is engaged by RSN’s vision of enabling young refugees to build more hopeful futures through education

  • Ethos and values: Is motivated by personal core beliefs (whether Christian or not) and values being part of an organisation which is founded on, and seeking to outwork, the Christian faith

Equal opportunities

We are an equal opportunities employer and will apply objective criteria to assess potential suitability for roles within the organisation. We actively seek to recruit with the right mix of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates, including those from refugee backgrounds. We select all candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation. We aim to ensure that no applicant or employee receives less favourable treatment on the grounds of race, ethnicity, colour, nationality, ethnic or national origin, religion or belief, age, sex or sexual orientation, gender reassignment, disability, marital or civil partner status, pregnancy or maternity, or any other protected characteristic (under the Equalities Act 2010).

If you feel you would require reasonable adjustments in order to carry out the role or attend an interview at RSN due to a disability, caring responsibilities or any other reason, please give details in your cover letter or get in touch to arrange a chat.


More about Refugee Education UK
Refugee Education UK

At Refugee Education UK (formerly Refugee Support Network), we are working towards a world where all refugee children and young people ... Read more

Posted on: 22 September 2020
Closed date: 08 October 2020
Tags: Communications, PR, Training

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